Assistant Manager, Program

About the role

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives.

Overview

Are you passionate about making a difference in the lives of others? Do you enjoy guiding and supporting individuals in a therapeutic, team-based environment? Genesee Lake School, a MyPath Company, provides residential, educational, and community-based services for children and young adults with emotional, behavioral, and developmental challenges. Our mission is to promote growth, independence, and a high quality of life for the individuals we serve.

Job Summary

We are seeking an experienced and compassionate Assistant Program Manager to join our team at Genesee Lake School. This leadership role is responsible for supervising Direct Support Professionals, coordinating daily operations, and providing hands-on support to students in residential, educational, and community settings.

You will work closely with the Program Manager, interdisciplinary teams, and school staff to ensure the safety, structure, and therapeutic progress of each student. This position is ideal for individuals with a background in behavioral health and leadership who are passionate about supporting both students and staff in a dynamic environment.

Key Responsibilities

Staff Supervision & Program Coordination

• Supervise, coach, and support Direct Support Professionals (DSPs) in daily routines and care practices.
• Coordinate staff schedules to ensure consistent student support coverage.
• Conduct regular team meetings, provide performance feedback, and contribute to professional development efforts.
• Collaborate with the Program Manager on HR duties including interviewing, onboarding, and performance evaluations.

Student Support & Treatment Implementation

• Engage with students in residential, school, and community settings to teach life skills, self-care, social interaction, and coping strategies.
• Support students during daily routines and activities, including hygiene, meals, recreation, and schoolwork.
• Implement individualized treatment and behavioral support plans in collaboration with treatment teams.
• Monitor, document, and communicate student behaviors and progress across settings.

Therapeutic Collaboration & Communication

• Attend or designate attendance for treatment team meetings and contribute to ITP/IEP planning.
• Maintain open communication with teachers, therapists, and program staff to coordinate student care and support.
• Assist with medication reviews and provide behavior observations as needed.

Operational Responsibilities

• Ensure compliance with safety protocols and agency policies.
• Manage supplies and budgets, including use of company credit cards and expense reporting.
• Maintain cleanliness and appearance of program areas, vehicles, and grounds.
• Provide transportation to appointments and outings when needed.

Schedule

• Full-time, primarily 1st or 2nd shift with flexibility to meet program needs
• Includes rotating weekends, holidays, and on-call duties
• Must be responsive to coverage needs and emergencies

Comprehensive Employee Benefits Package

At Genesee Lake School, a MyPath Company, we are committed to supporting our employees' well-being, financial security, and professional growth. Our benefits package includes:

Financial & Retirement Benefits

• 401(k) Retirement Plan with MyPath Financial Wellness Resources
• Employee Stock Ownership Plan (ESOP)
• On-demand Access to Earned Wages
• Student Loan Pay Down Assistance
• Tuition Reimbursement

Health & Wellness

• Medical, Prescription, Dental, and Vision Plans
• Flexible Spending Accounts (FSA)
• Life & Disability Insurance
• Voluntary Life Insurance Options
• Accident, Critical Illness, and Hospital Indemnity Insurance
• My Voyage Wellness Program

Work-Life Balance & Additional Perks

• Paid Time Off (PTO) Accrual
• Employee Assistance Program (EAP)
• Childcare Search Assistance
• Employee Discount Program via PerkSpot
• Pet Insurance Discount

We value our employees and are dedicated to providing meaningful benefits that enhance our owners lives.

Education & Experience

• High school diploma or GED required; bachelor's degree in social or behavioral science preferred.
• At least 1 year of experience in a residential or behavioral setting required.
• Previous supervisory experience strongly preferred.

Required Skills & Attributes

• Strong leadership and team collaboration skills.
• Ability to maintain a calm and effective demeanor in emergency and stressful situations.
• Capable of managing competing priorities and making decisions independently.
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team to deliver high-quality care.
• Ability to effectively implement approved physical intervention techniques.

Additional Requirements

• Must be at least 21 years old.
• Must possess a valid Driver's License and have an acceptable driving record.
• Willingness to work with residents in a variety of settings, including community outings.
• Ability to meet physical requirements, including lifting, mobility, and active supervision.

Pay and benefits

Compensation Range for this role is $24.25-$25.25/hourly.

MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.

MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.

Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.