Assistant Professor

About the role

• Working at Infobip means being part of something truly global. With 75+ offices across six continents, we're not just building technology - we're shaping how more than 80% of the world connects and communicates.
• As employees, we take pride in contributing to the world's largest and only full-stack cloud communication platform. But it's not just what we do, it's how we do it: with curiosity, passion, and a whole lot of collaboration.
• We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
• If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
• Let's build what's next, together.
• What this role is all about

As a Messaging Registration Analyst, you will support the registration, control, and security of messaging traffic across multiple channels and regions. Your role is essential to ensuring compliant, high-quality traffic and a smooth experience for both customers and internal teams. You will work closely with suppliers, operators, and internal stakeholders to keep Infobip's telecom operations running efficiently.

What you'll do

• Manage and maintain the global sender registration database
• Process customer sender registration requests directly with MNOs and suppliers
• Ensure traffic security through content restrictions and template registration
• Support region-specific and product-based registration processes
• Order numbers (VLN/SC) and enable setup for two-way communication between customers and end users
• Handle OTT traffic registration across channels such as WhatsApp, Viber, KakaoTalk, Zalo, Telegram, Line, and others
• Maintain accurate records and documentation of registration actions and processes
• Collaborate with other departments to ensure compliance across defined processes
• Support a strong internal and external customer experience by staying attentive to end-user need
• Participate in continuing education sessions to build knowledge of technical processes and tools

What makes you a strong fit

• Interest in telecom, messaging, or technical operations roles
• Strong attention to detail and record-keeping skills
• Ability to follow structured processes and compliance requirements
• Collaborative mindset with a focus on customer experience
• Willingness to learn technical tools and registration workflows