Assistant Store Manager - (Full Time) - Malibu

Role and Responsibilities

• Assist the store manager in all areas of daily business operations: coordinating, monitoring and reporting on daily operations
• Assist with recruitment, training and supervising employees
• Maximize sales and provide friendly and welcoming customer service
• Communicate effectively with customers to determine their needs
• Assist with managing employee schedules
• Build relationships with clients and maintain an updated client book
• Drive sales through consignments, partnerships with Interior Designers, and wardrobe stylists
• Resolving customer complaints and concerns in a timely manner
• Ensures store policies and procedure are followed
• Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap
• Take an active role in all store operations such as maintaining displays, assisting with stock transfers, and receiving new merchandise
• Participate in store events
• Encourage customers to sign up for Jenni Kayne Rewards and to engage with us on our social media platforms
• Communicate effectively through sharing feedback with management and writing daily business recaps
• Secure company assets through loss prevention in compliance with company policies and guidelines

Qualifications and Requirements

• Minimum of 1-2 years of experience in retail sales; women's upper contemporary, multi-label or luxury designer preferred
• Previous retail management experience
• Experience managing a team
• Can-do attitude and commitment to providing excellent customer service
• Strong leadership and people management skills
• Willingness and availability to work during peak business periods - weekends, holidays, etc
• Demonstrate strong written and verbal communication skills
• Knowledge and experience with POS and Inventory Management systems, Microsoft Word and Excel
• Comfortable working in a team environment
• Must be able to lift and move heavy objects (20 pounds or more) from time to time as required

Pay and benefits

The hourly rate for this position is $28-$30 per hour. The base salary is determined by experience, education, skills, and location.