Assistant Store Manager - (Full Time) - Montecito

Role & Responsibilities

As the Assistant Store Manager, you partner closely with the Store Manager to drive business performance, lead and develop the team, and deliver an elevated client experience. You play a key role in the day-to-day leadership of the store, supporting sales growth, operational excellence, and luxury brand standards.

Through coaching, motivation, and leading by example, you foster a high-performing, client-focused culture aligned to the brand. You support talent development through ongoing feedback, training, and succession planning, while driving client engagement, clilenteling initiatives and long-term relationship building to strengthen brand loyalty.

In partnership with the Store Manager, you analyze key performance indicators, identify growth opportunities, and ensure a seamless omnichannel experience with strong execution across visual merchandising, operations, and service excellence.

Sales & Client Experience

• Support and drive store performance, consistently meeting and exceeding sales goals and KPI targets
• Lead by example on the floor delivering a welcoming, elevated, and personalized client experience while modeling strong selling, wardrobing, and client engagement
• Support the overall health of the store by driving organic traffic, conversion
• Build and maintain a strong client base through consistent outreach and follow-up
• In the absence of the Store Manager, serve as Manager on Duty, ensuring the store runs optimally and the team is fully supported throughout the day
• Ensure customer engagement across all relevant platforms; i.e. Enrollment in Jenni Kayne Rewards, Social Media Channels, etc.

Team Leadership & Development

• Support hiring, onboarding, and training of new team members in partnership with the Store Manager and Director of Training and Development to foster team consistency and readiness
• Provide ongoing coaching, feedback, and performance support
• Help foster a positive, collaborative, and inclusive team environment
• Lead by example in upholding company values, policies, and expectations
• Step in as Manager on Duty (MOD) when Store Manager is not present

Operations & Inventory Management

• Assist in overseeing daily store operations, including opening and closing procedures, ensuring accuracy, consistency, and compliance across all operational standards
• Maintain operational excellence across POS transactions, cash handling, loss prevention, and adherence to company policies
• Support inventory management through accurate stock control, efficient stockroom organization, and coordination with Stock Associates to ensure timely processing of deliveries and seamless product flow
• Assist with scheduling, payroll tracking, and time-off coordination in line with business needs, ensuring optimal staffing and operational efficiency

Visual Merchandising & Brand Standards

• Partner with Store Manager and Visuals Lead to maintain store presentation and merchandising standards
• Support execution of floor sets, window displays, and seasonal updates
• Ensure the store environment reflects the Jenni Kayne brand at all times
• Assist with in-store events and visual execution to drive traffic and sales

Business & Communication

• Communicate daily business insights, sales performance, and team feedback to Store Manager
• Assist with implementing company initiatives and directives to drive results
• Support local community outreach and store events to build brand awareness
• Maintain clear, professional communication with cross-functional partners

Job Requirements

• 2+ years of retail experience, preferably in a leadership or key holder role
• Strong understanding of retail operations, sales, and customer experience
• Proven ability to coach and support team development
• Excellent communication and interpersonal skills
• Highly organized with strong attention to detail and a proactive mindset
• Ability to work a flexible schedule including weekends, holidays, and peak periods
• Experience with POS and inventory management systems; Microsoft Word and Excel preferred
• Ability to lift and move objects (20+ pounds) and perform physical retail tasks as needed

Pay and benefits

The hourly rate for this position is $28-$30 per hour. The base salary is determined by experience, education, skills, and location.