Assistant Vice President, Digital Strategy

Key Responsibilities

• Define and lead an enterprise-wide digital strategy grounded in the Cleveland Fed's external communications priorities.
• Create unified standards for digital content, user experience, web governance, and digital brand presence.
• Lead a multi-disciplinary Digital Strategy team composed of web strategists, UX researchers, digital content specialists, and digital product owners.
• Oversee teams doing UX research, design, and digital experience strategy across public-facing sites and tools.
• Ensure all digital experiences are user-centered, data-informed, and accessible.
• Lead enterprise web strategy including information architecture, navigation coherence, and content lifecycle management.
• Partner closely with colleagues within external communications, as well as external engagement, research, IT, and executive office to ensure all digital assets present a consistent voice.
• Align Digital Strategy team with external communication priorities and goals to ensure consistency and strategic amplification of key messages.
• Oversee digital platforms critical to institutional engagement (web CMS, analytics tools, etc.) working within CIO delivery model.
• Lead digital and web projects through technical teams outside of one's direct reporting line, including partnering on requirements, prioritization, and release planning.
• Use analytics and UX metrics to drive continuous improvement and track impact.
• Establish digital governance processes to align work across teams.
• Build digital capabilities aligned with future needs: automation, accessibility, and modern UX patterns.

Qualifications

• Deep expertise in digital strategy, UX leadership, web ecosystem management, and digital communications.
• Proven ability to lead digital teams.
• Strong judgment, prioritization skills, and ability to synthesize insights.
• Demonstrated experience managing enterprise digital transformation or digital governance at scale.
• Familiarity with Federal Reserve communications is preferred.

Education and Experience

• Bachelor's degree
• 7+ years of related work experience (experience requirement may vary based on business need)

Pay and benefits

The expected starting salary range for the Assistant Vice President is between $191,400 and $239,300 annually. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and market data.

The Cleveland Fed offers benefits to support overall health and financial security.

Physical Demands and General Working Conditions

This is not necessarily an exhaustive list of all responsibilities, duties, standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time.

Bank's Ethics Rules and Drug Testing

As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank's ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution.

A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country.

In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions.

• If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.
• In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.
• Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels

• Full Time / Part Time
• Full time
• Regular / Temporary
• Regular
• Job Exempt (Yes / No)
• Yes
• Job Category
• Executive Family Group
• Work Shift
• First (United States of America)

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