Assisted Living Coordinator - Full-Time

Assisted Living Coordinator

Help residents feel supported and Wellness teams thrive. Reporting to the Director of Health and Wellness, the Assisted Living Coordinator supports daily department operations through staffing, recruitment, scheduling, and employee engagement. This role also serves as a resource for residents and families, coordinates service plans and resident transitions, and provides hands-on care within applicable qualifications when needed.

This position is located at The Lakewood Courtyard in Lakewood, NJ, a senior living community operated by Spring Oak Senior Living.

Responsibilities

• Recruit, interview, hire, welcome, and onboard Wellness Staff in coordination with the Director of Health and Wellness and Human Resources.
• Prepare and maintain Wellness Staff schedules, manage call-outs and open shifts, and assist with ensuring appropriate daily staffing coverage.
• Support employee retention and satisfaction through regular communication, new-hire follow-up, employee recognition, in-services, training coordination, and assistance with routine employee concerns.
• Serve as a point of contact for residents and families, address routine questions and concerns, coordinate family meetings, and ensure appropriate follow-up.
• Support resident satisfaction and retention by remaining visible within the community, identifying concerns, and coordinating with appropriate departments to resolve service issues.
• Conduct resident assessments and reassessments when permitted by state regulations and within the employee's qualifications and scope of practice.
• Assist with developing, reviewing, and updating resident service plans and help ensure approved services are communicated and delivered appropriately.
• Assist with new resident move-ins, hospital and rehabilitation returns, transfers, discharges, and other resident transitions
• Report changes in resident condition, service concerns, staffing issues, and other significant matters to the Director of Health and Wellness.
• Assist the Director of Health and Wellness with departmental documentation, reports, audits, meetings, training, records, supplies, and other administrative or operational needs.
• Fill in for Wellness Staff as needed and perform direct resident care or medication-related duties within the employee's license, certification, training, and scope of practice.
• Assist during emergencies, evacuations, falls, staffing shortages, and other community situations as needed.
• Maintain confidentiality and comply with HIPAA, resident rights, company policies, and applicable regulatory requirements.
• Perform other related duties and responsibilities as assigned by the Director of Health and Wellness or Executive Director.

Qualifications

• Experience working in or familiarity with a healthcare environment preferred.
• Any required license, certification, or registration must be current and in good standing in the state of employment.
• Must have prior experience in assisted living, senior living, healthcare, resident services, staffing, or a related field.
• Experience with recruiting, interviewing, scheduling, onboarding, or training employees is preferred.
• Must possess strong communication, organization, problem-solving, and follow-through skills.
• Must have the ability to interact professionally and tactfully with residents, families, employees, medical providers, and the general public.
• Must have the ability to use computerized scheduling, payroll, EMAR, electronic medical record, and other applicable systems.
• Must be willing and qualified to provide direct resident care or medication assistance as needed and within the employee's license, certification, training, and scope of practice.

Benefits include

• 401(k) with company match
• Health, dental, and vision insurance
• Paid time off (PTO)
• Tuition reimbursement of up to $1,000 after six months of employment

Benefits are subject to eligibility requirements.