Associate Account Manager

About the role

Welcome to AMN Healthcare - Where Talent Meets Purpose

Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.

At AMN Healthcare, we don't just offer jobs - we build careers that make a difference.

Why AMN Healthcare? Because Excellence Is Our Standard

• Named to Becker's Top 150 Places to Work in Healthcare - three years running.
• Consistently ranked among SIA's Largest Staffing Firms in America.
• Honored with Modern Healthcare's Innovators Award for driving change through innovation.
• Proud holder of The Joint Commission's Gold Seal of Approval for Staffing Companies since 2006.

Job Summary

The Associate Account Manager, Nursing & Allied cultivates best-in-class healthcare facility client relationships and consults on workforce needs by partnering with AMN Recruiters and vendor partners to source and secure qualified travel nurses and allied healthcare professionals. This position supports healthcare facilities across a variety of specialties by helping solve staffing challenges, driving fill rates, and facilitating successful clinician assignments.

Job Responsibilities

• Establish consultative relationships with healthcare facility contacts to identify staffing needs, workforce challenges, future hiring demands, and fill rate opportunities.
• Offer proactive solutions for nursing and allied staffing needs by partnering with clients, recruiters, and internal stakeholders.
• Promote job orders with specific qualifications to recruiters through detailed order information, staffing updates, and targeted communications to accelerate candidate submissions and placements.
• Maintain ongoing communication with clients regarding open orders, candidate availability, submissions, confirmed clinicians, contract extensions, and upcoming staffing needs.
• Leverage vendor management systems (VMS), applicant tracking systems (ATS), CRM tools, and other staffing technologies to increase speed-to-market and improve placement outcomes.
• Collaborate with recruiters and vendor partners to identify qualified nursing and allied clinicians who meet client requirements, licensure standards, and start date expectations.
• Monitor assignment activity and support client retention by anticipating workforce needs and identifying opportunities for continued partnership.

Key Skills

• Account Management
• Client Relationship Building
• Healthcare Staffing & Workforce Solutions
• Excellent Verbal and Written Communication Skills
• Ability to Multi-Task in a Fast-Paced and Deadline-Driven Environment
• Problem Solving and Critical Thinking
• Organizational and Time Management Skills

Qualifications

Education & Years of Experience

• Associate Degree plus 0-2 years of work experience OR High School Diploma/GED plus 2-4 years of work experience

Additional Experience

• Experience in healthcare staffing, recruiting, account management, customer service, or sales support preferred
• Experience supporting nursing, allied healthcare, or workforce solutions clients preferred
• Demonstrated ability to effectively use technology, automation, and AI-enabled tools to improve productivity, support decision-making, and enhance business outcomes while adhering to company policies and responsible AI practices
• Experience utilizing CRM, ATS, VMS, or related staffing technologies preferred

Work Environment / Physical Requirements

• Work is performed in an office/home office environment.
• Team Members must have the ability to operate standard office equipment and keyboards.

Respect Passion Continuous Improvement Trust Customer Focus Innovation

• At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success.
• We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued.
• We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve.
• We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all.

At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.

Pay Rate $19.50 - $24.25 Hourly

• Final pay rate is dependent on experience, training, education, and location.
• This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.