Associate Analyst EHR Applications- ClinDoc Team

About the role

Number of Positions in Requisition

1

Job Details

Provides support in configuring, implementing, and maintaining technical requirements across development, staging, and production environments. Assists in evaluating work processes, conducting feasibility reviews for small to medium projects, and troubleshooting operational issues. Contributes to creating clear specifications and documentation, while participating in test planning and execution to ensure thorough validation.

Learns and applies established practices to help develop technology standards and supports resource estimation activities as part of the team. Maintains accountability by completing assigned tasks on time or promptly communicating any variances to management.

Job Duties

• Learns and assists in identifying technical solutions for business issues and processes, while gaining understanding of integration with other systems.
• Supports the preparation of business work plans for analysis and testing of system upgrades, modifications, and enhancements under guidance.
• Provides assistance with configuration, implementation, and maintenance of technical requirements across development, staging, and production environments.
• Observes and helps evaluate work processes, supports feasibility reviews for small to medium project requests, and assists in troubleshooting operational issues.
• Contributes to creating clear specifications and documentation as directed.
• Participates in planning and executing test scenarios, ensuring thorough validation under supervision.
• Assists in developing technology standards by learning and applying established practices.
• Supports resource estimation activities for task completion as part of the team.
• Completes assigned tasks on time or communicates variances promptly to management.

Minimum Qualifications

• High School Diploma/GED
• 1 year Experience in information services or direct healthcare experience
• Technology implementation/upgrades experience
• Information Technology Experience and/or Healthcare Operations Experience
• Strong oral and written communication skills
• EPIC Certification - Epic Systems Within 120 Days

Preferred Qualifications

• Bachelor's Degree Computer Science or Healthcare
• Master's Degree Computer Science or Healthcare
• 2 years Progressive experience in Information Services, or a combination of Information Services and direct healthcare experience.
• Certification Testing and Projects Completion
• Project Management
• Implementation/Upgrade Support

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.

Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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