Associate, Billing

Job Summary

The Billing Associate is responsible for delivering accurate and timely client billing in accordance with contractual terms and established billing requirements. This role supports HM’s ability to provide a high level of client service while helping ensure the organization meets its financial obligations to vendors.

Main Responsibilities

• 60% - Client Billing
• 15% - Departmental meetings
• 20% - Status reporting
• 5% - Ad-hoc requests
• Ensure 100% billing accuracy across all assigned client accounts.
• Manage billing, including client fees, media invoices, and travel and expense charges.
• Establish and maintain organized, accurate records for all client billing documentation.
• Partner with Brand Teams to ensure billing is completed according to established timelines.
• Provide Brand Teams with draft billing, reports, and support client documentation as needed, within required timelines.
• Prepare and distribute complete client billing packages, including email distribution and uploading invoices to the designated invoice processing platform.
• Promptly notify the Billing Manager of workflow issues or Brand Team requests that deviate from established processes.
• Maintain an up-to-date calendar of assigned client billing responsibilities and deadlines.
• Support ad hoc billing requests and special projects as needed.
• Maintain scheduling flexibility to meet client needs, deadlines, and expectations.
• Key Relationships:
• Internal:·
• Shared Service Teams/Brand Teams·
• Client billing team and Senior Management·
• Reconciliation Teams
• External: ·
• Audit requests·
• Client billing contacts

Key Behavioral Competencies

• Demonstrates clear and effective written and verbal communication skills.
• Maintains strong organizational skills, manages priorities independently, and partners with the direct supervisor to adjust priorities as business needs evolve.
• Takes initiative and consistently delivers accurate, high-quality work within established deadlines.
• Demonstrates a high level of attention to detail and accuracy.
• Shows a strong willingness to learn, grow, and develop new skills.
• Adapts effectively to changing priorities, processes, and business needs.
• Maintains a professional and respectful approach in all interactions.
• Actively contributes to ongoing departmental process improvements.
• Effectively manages multiple priorities while collaborating with others and demonstrating a strong work ethic.
• Background:
• Demonstrates a foundational understanding of accounting principles.
• Possesses strong mathematical and numerical skills.
• College Degree or Prior Experience
• Knowledge of Excel, Word, Power Point and Adobe AcrobatFreeWheel (Strata/SBMS) and/or Media Ocean (Prisma) experience is a plus

• #LI-SG2
• #LI-HYBRID

Salary Range $40,000.00 - $50,000.00

A successful applicant’s actual base salary may vary based on factors such as individual’s skill sets, experience, training, education, licensure/certifications, and qualifications for the role. As an organization, we take an aptitude and competency-based hiring approach.

We provide a competitive total rewards package including a discretionary bonus and a variety of benefits including health insurance coverage, life and disability insurance, retirement savings plans, company paid holidays and unlimited paid time off (PTO), mental health and wellness resources, pet insurance, childcare resources, identity theft insurance, fertility assistance programs, and fitness reimbursement.