Associate Branch Manager (Floater)

Responsibilities

• Is responsible for assisting with the effective and efficient performance of branch production, quality service, sales, and operations.
• Lead, supervise, and train staff, including new employees, ensuring knowledge and skill level is appropriate to job duties and functions, particularly with regard to quality service expectations, and with cross selling products and services.
• Actively follow up on new and pending accounts and applications processed by self and staff to ensure cross-sell opportunities have been identified and maximized.
• Manage employee life cycle events and activities, such as recruiting, feedback and coaching, learning & development, performance feedback, and so on.
• Ensure adequate controls are maintained for a wide range of tasks, such as card issuance systems, branch opening/ closing, cash counts, cash, and negotiable instrument controls and processing.
• Serve as a Membership Officer responsible for the review, verification and approval of new accounts.
• Offer coverage support to other branches as requested by the leadership team.
• Perform other tasks as assigned by the leadership team.

At First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [ Members First + Ownership + Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them.

Requirements

• High school graduate, two-year college degree or equivalent preferred, or completion of a specialized course of study at a business or trade school.
• Prior leadership experience as a manager or supervisor is preferred.
• Notary certification or the ability to become certified within the first 12 months of employment.
• A minimum of two to five years of work-related experience in a full-service financial institution or experience in a related position in a related field. Prefer at least two years supervisory or lead employee experience.
• In-depth knowledge of Credit Union products and services, procedures and guidelines, and field of membership requirements.
• Thorough knowledge of regulations applicable to essential responsibilities.
• Reliable means of transportation and the ability to work on Saturdays if needed.
• Effective communication skills across all levels of audience.
• Proficiency in MS Office products (Word, Excel, Outlook), and Symitar for Windows (Episys).