Associate Business Systems Analyst

Job Summary

This job supports one or more analytical aspects of the application product life cycle, within a sub-product scope (one or more application components).

Uses minimal judgement and discretion to assist in collaboration with customers to understand capability needs, gather project specifications, create business cases and cost sheet analysis, translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities), analyze data to determine business problems, trends, or opportunities for process improvements, create/execute test cases, provide root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery.

Also supports identification, documentation, and resolution of risks, defects and issues. May analyze market trends for competitive insight to correlate into business value statements. Begins to build organizational and platform knowledge in one or more disciplines to advance professional track career. Requires basic understanding of end systems impact of changes across multiple systems.

Essential Responsibilities

• Work with more senior team members, customers, Software Engineers, Architects, and Capability Managers to assist in capturing capability needs and driving quality business solutions. Assist with the creation and maintenance of deliverables such as business vision, requirements, personalization to different clients, and user interface design.
• Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need.
• Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.
• Assure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle.
• Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
• Other duties as assigned.

Education

• Bachelor's Degree in Business Management, Information Systems, or closely related discipline

Substitutions

• none

Preferred

• None

Required

• 0 - 3 years in IS/IT

Preferred

• Familiarity with Lean/Six Sigma
• Familiarity with the Health Insurance Industry
• Familiarity with the Healthcare Industry

Required

• None

Preferred

• Information Technology Infrastructure Library (ITIL)
• The Open Framework Group (TOGAF)
• Six Sigma
• Project Management Professional (PMP)

Skills

• Analytical Skills
• Problem-Solving
• Communication Skills
• Report Writing
• SQL
• Agile Methodolgy
• Agile Project Management
• Language (Other than English)
• None
• Travel Required
• 0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

• Position Type
• Office-Based
• Teaches / trains others regularly
• Rarely

Travel regularly from the office to various work sites or from site-to-site

Works primarily out-of-the office selling products/services

• Never
• Physical work site required
• Yes
• Lifting: up to 10 pounds
• Constantly
• Lifting: 10 to 25 pounds
• Rarely
• Lifting: 25 to 50 pounds
• Rarely

Compliance Requirement

This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum

$27.02

Pay Range Maximum

$41.85

Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

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