Associate Director, Business Solutions

What You'll Do

30% - Strategic Planning & Leadership

• Guide the team in translating client goals into strategic media solutions that grow our client's brands and ensure strategic consistency across all elements of plan development and implementation, ensuring a fully integrated approach
• Collaborate with the Director and VP on strategic marketing approach, guiding translation of client goals to the Business Solutions team, activation teams, consumer insights teams and media partners
• Ensure team is following internal and external processes and cadences for streamlined and timely workflow
• Oversee final reporting analysis of campaigns alongside other internal teams, ensuring data is accurate, presenting findings to client
• Build strategic frameworks for all plans and lead presentations
• Help lead the team's understanding of client's business and uncovering of motivations/needs

30% - Team Management & Supervision

• With leadership and support from senior leaders, manage the day-to-day operations of the Business Solutions Team to ensure consistent and high-quality client deliverables
• Provide ongoing, real-time, performance feedback to ensure continued team growth
• Guide team in setting goals and professional development timelines, ensure team members have challenging, level-appropriate projects and opportunities to learn new skills
• Conduct junior team members' performance reviews, coaching to maximize success
• Promote the work of both junior and senior team members, set a positive team environment
• Participate in the interview process for junior team members

20% - Client Relationship Development

• Maintain positive rapport and champions trust with the client
• Tap into Horizon resources/tools and collaborate with partner and creative agencies to offer clients holistic business solutions
• Anticipate client requests, guide team in troubleshooting and problem solving with internal resources to proactively provide solutions
• Act as client's "go-to", having a voice in meetings and providing POVs

15% - Relationship Management

• Continue to have core clients, industry partners and other internal departments recognize you as a lead voice for the account
• Serve as conduit for strategic leadership to both senior level (directors and above) and junior counterparts (supervisor and below)

5% - Account Management

• Oversee all client requests, troubleshoot and problem solve with internal teams to proactively provide solutions
• Engage with senior level leads on investment teams to ensure successful campaign execution, issue plan deliverables to client
• Ensure all billing and financial deliverables are accounted, accurate and delivered on time.

Who You Are

• A strong writer, presenter and communicator; able to confidently present and sell through ideas both internally and to clients
• A team leader with people management skills
• Comfortable providing and receiving constructive feedback
• A problem solver with the ability to develop creative solutions
• Nimble and flexible with ability to oversee multiple deliverables and client requests
• An advocate for and supporter of diversity, equity and inclusion

Preferred Skills & Experience

• 6+ years of experience in media planning and strategy
• Strong understanding of marketing principles, analytics and media trends
• Strong leadership skills and experience developing media professionals, ability to manage a team
• Experience in a client relationship management role
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and media research/reporting resources

There are no requirements for certificates, licenses and registrations

• Physical Activity and Work Environment
• There are no requirements for physical activity and work environment
• #LI-KK1
• #LI-HYBRID
• #HMI

Additional information

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Salary Range $110,000.00 - $130,000.00

A successful applicant's actual base salary may vary based on factors such as individual's skill sets, experience, training, education, licensure/certifications, and qualifications for the role. As an organization, we take an aptitude and competency-based hiring approach.

We provide a competitive total rewards package including a discretionary bonus and a variety of benefits including health insurance coverage, life and disability insurance, retirement savings plans, company paid holidays and unlimited paid time off (PTO), mental health and wellness resources, pet insurance, childcare resources, identity theft insurance, fertility assistance programs, and fitness reimbursement.