Associate Director, Commercial Insights & Analytics

Responsibilities (including, but not limited to)

Commercial Data Integration & Analytics (Snowflake / SQL)

• Serve as the hands-on owner of ARCALYST commercial analytics in Snowflake, writing SQL to structure specialty pharmacy, specialty distributor, hub, claims, payer/formulary, marketing, and call activity data.
• Build and maintain trusted, analysis-ready data models (e.g., patient-level longitudinal views, HCP/account master, territory hierarchies) using tokenized/de-identified patient data.
• Define and document business rules, KPI definitions, and data quality checks; partner with IT and data vendors to resolve data issues, onboard new sources, and enhance the commercial data warehouse.

Brand Performance Insights

• Drive the ongoing performance narrative for ARCALYST, explaining drivers and barriers of demand across various acquisition and retention initiatives.
• Analyze prescriber breadth and depth, account and segment performance, and geographic trends to identify growth pockets and underperforming areas.
• Diagnose patient journey and access dynamics to inform brand, access, and patient services strategy.
• Support delivery of monthly brand performance insights report and support quarterly business reviews, brand planning, and forecasting with senior leadership.

Business Intelligence & Reporting (Tableau)

• Design, build, and maintain intuitive, dynamic Tableau dashboards that answer executional, operational, and performance questions for leadership, brand, sales, access, and patient services teams.
• Ensure dashboards are accurate, timely, governed, and scalable, with consistent KPI definitions and refresh processes.
• Partner with cross functional partners to drive adoption of reporting and insights tools.

Advanced Analytics & Strategic Partnership

• Partner with stakeholders to frame critical business questions and recommend the right analytic approach, from cohort and persistency analyses to segmentation, targeting, and promotional response measurement.
• Propose innovative ways to create additional value from available data assets, technology platforms, and new data sources.

Standout Skills for Impact

• Getting your hands into the data: writing complex SQL in Snowflake to join messy, multi-source pharma datasets into a single source of truth.
• Translating complex data into a clear, concise story with actionable recommendations for senior leaders.
• Building elegant, intuitive Tableau dashboards that people use.
• Understanding how an in-market specialty brand grows, and knowing which levers to analyze to find the next increment of growth.
• Communicating with clarity, confidence, and influence across levels and functions.
• Maintaining a relentless focus on data accuracy, compliance, and continuous improvement.

Qualifications and Experience

• Requires a BA or BS (MS or MBA preferred) with 7+ years of relevant business intelligence, commercial analytics, or insights & analytics experience; Pharmaceutical/Biotech or Lifesciences experience required
• Critical requirement: Deep, hands-on experience joining and analyzing complex pharma datasets using Snowflake, SQL, and Tableau is required. Candidates should be able to demonstrate advanced SQL (complex joins, window functions, common table expressions) and a track record of building production Tableau dashboards on Snowflake data.
• Direct experience working with specialty pharmaceutical data sources, including specialty pharmacy dispense/status data, specialty distributor (852/867) data, hub/patient services data, claims and payer/formulary data (e.g., IQVIA, Veeva Compass, Symphony, MMIT), and CRM data (e.g., Veeva, Salesforce)
• Experience supporting an established, in-market specialty or rare disease brand; understanding of patient-level longitudinal analytics, persistence, and patient journey metrics
• Proven ability to partner with IT and data vendors on data warehouse design, business rules, and data quality
• Excellent oral, written, and presentation skills--able to explain complex concepts clearly to a variety of audiences
• Strong relationship-building and stakeholder-management skills, with the ability to navigate differing perspectives, analyze complex business issues, and develop pragmatic, actionable recommendations
• Demonstrates a high level of integrity and accountability in the handling of data, with a strong commitment to compliance, privacy, and ethical business practices

Additional information

Compensation decisions are based on objective criteria including role responsibilities, experience/qualifications, internal equity, geographic location, and external market benchmarks.

Pay Range $180,000—$193,000 USD

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