Associate Director, International ICEX Content Excellence Strategy Lead

Role Overview

The ICEX Content Excellence Associate Director is a unique contributor who is accountable for overseeing the International Content Excellence framework across multiple Therapeutic Areas and Affiliates at AbbVie. The role focuses on management, continuous improvement, and optimization of content-related processes, ensuring alignment with the overall Brand Strategy and with compliance requirements.

Key Responsibilities

• Manage and maintain the International Content Excellence Framework to meet business and regulatory standards.
• Oversee and optimize the content lifecycle processes: strategic planning, content creation, smart review, rapid field execution, and maintenance.
• Champion best-in-class content development and alignment with evolving Brand Stories and business priorities.
• Influence the design, pilot, and adoption of new content tools and technologies; drive their implementation in partnership with the Content Ecosystem Lead, Areas and Affiliates, for maximum impact.
• Guide cross-functional teams, including Therapeutic Area and Affiliate partners, on strategic content creation, localization, and excellence.
• Set and enforce measurable content quality benchmarks, review standards, and performance criteria organization-wide.
• Define, track, analyze, and report on content performance metrics; use insights to continuously improve processes and outcomes.
• Serve as the primary point of contact for key cross-team dependencies spanning Areas, Affiliates and International Marketing.
• In partnership with brand teams, identify process gaps and recommend solutions

Role Dependencies

• Close collaboration with Brand Excellence, Content Ecosystem, International Brand Teams, Therapeutic Area teams, Affiliates, and relevant internal and external partners.

Required Competencies

• Strategic Thinking: Ability to create and execute long-term cross-team content excellence strategies aligned with business goals.
• Digital Marketing Expertise: In-depth understanding of digital marketing best practices, content channels, and campaign architecture within pharma.
• Process Optimization: Demonstrated skill in workflow streamlining, efficiency gains, and compliance management.
• Project Leadership: Experience leading cross-functional initiatives and influencing stakeholders at multiple levels.
• Performance Analysis: Proficiency in defining, tracking, interpreting, and acting upon content performance analytics.
• Technology Fluency: Knowledge of content management systems, marketing automation, and digital adoption within regulated environments.
• Change Management: Proven ability to drive process/tool adoption and effectively manage change across complex organizations.
• Compliance Acumen: Deep knowledge of regulatory, legal, and industry standards for pharmaceutical content.

Education Requirements

• Bachelor's degree required in Marketing, Communications, Business, Digital Media, Life Sciences, Pharmacy, or a related field.
• Advanced degree preferred, such as an MBA, MSc, PharmD, or other relevant graduate qualification.
• Additional training or certification in brand marketing, digital marketing, brand strategy, project management, or content strategy is a plus.

Experience Requirements

• 8+ years of relevant experience in brand marketing, content strategy, content operations, campaign development, digital marketing, or process optimization, preferably in a pharmaceutical or healthcare environment.
• Demonstrated experience supporting or leading cross-functional, multi-country, or multi-Therapeutic Area brand initiatives.
• Proven track record of translating brand strategy into high-quality content and improving content workflows, quality standards, and operational efficiency in complex, regulated environments.
• Experience working with content management systems, marketing automation tools, analytics platforms, and digital channels.
• Strong experience partnering with internal stakeholders across Brand, Medical, Legal, Regulatory, Compliance, and Affiliate teams.
• Experience coaching or enabling content marketing leads, brand teams or affiliate partners to apply content standards improve content planning and strengthen execution quality.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.