Associate Director, Lab Services and Operations

About the role

At Gilead our pursuit of a healthier world for all people has yielded a cure for hepatitis C, revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers.

We set and achieve bold ambitions in our fight against the world's most devastating diseases, united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come. As an Associate Director, Laboratory Services & Operations at Gilead, you will lead a team and oversee partner services that enable safe, efficient, and reliable scientific execution across Technical Development.

This role is accountable for laboratory readiness, equipment and asset management, vendor managed services, infrastructure support, and team development.

Key Responsibilities

• Lead, coach, and develop managers and operational professionals; set clear goals, performance expectations, development plans, and workforce priorities.
• Oversee laboratory services and readiness programs that support scientific productivity, safety, organization, and responsive issue resolution.
• Establish service standards, governance, performance metrics, and scalable processes that improve the stakeholder and scientist experience.
• Provide oversight of equipment and asset lifecycle programs, including planning, utilization, maintenance, replacement, and operational resources.
• Support laboratory infrastructure planning, site readiness, relocations, expansions, and improvement initiatives in partnership with cross functional stakeholders.
• Lead strategic vendor and service provider relationships, monitor performance, and ensure service expectations are met.
• Partner with Finance on budgeting, forecasting, resource planning, and cost effectiveness.
• Drive operational excellence through process standardization, continuous improvement, data driven decision making, and implementation of best practices.
• Build strong partnerships with scientific leadership, Facilities, Environmental Health and Safety, Procurement, Finance, Quality, and Digital organizations.
• Lead complex, large scale initiatives across multiple stakeholder groups and serve as an escalation point for operational challenges.

Basic Qualifications

• Bachelor's degree in Life Sciences, Engineering, Business, Operations Management, or a related discipline with at least 10+ years of experience in laboratory, scientific, technical, manufacturing, research support, or a related operational environment required OR
• Masters degree in Life Sciences, Engineering, Business, Operations Management, or a related discipline with at least 8+ years of experience in laboratory, scientific, technical, manufacturing, research support, or a related operational environment required OR
• PhD/PharmD in Life Sciences, Engineering, Business, Operations Management, or a related discipline with at least 5+ years of experience in laboratory, scientific, technical, manufacturing, research support, or a related operational environment required
• At least 5 years of leadership experience
• Demonstrated success leading complex operational programs and cross functional initiatives.
• Experience managing budgets, vendors, contracts, and operational resources.

People Leader Accountabilities

• Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.
• Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop and realize their purpose.
• Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.

Pay and benefits

The salary range for this position is: $182,070.00 - $235,620.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit

• Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

Your Rights Under the Family and Medical Leave Act

Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law.

• Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.
• Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors

Please apply via the Internal Career Opportunities portal in Workday.