Associate Director, Solutions Management

Work Location

At Profit Recovery Partners (PRP), we believe that collaboration and innovation thrive when we're together. This position is fully onsite at our Santa Ana office, allowing for real-time teamwork, immediate problem-solving, and a strong sense of community among our team members.

Who You Are

An Associate Director in Solutions Management is responsible for all aspects of client account management; including the management of implemented client savings programs and identifying new and creative ways for PRP clients to save additional dollars. Collaboration across departments and with PRP leadership is a critical element of this position.

• Building relationships with clients' C-level leadership and key stakeholders is a necessity for success in this position.
• Objection handling and the ability to resolve complex situations is required.
• This is a leadership position so management, training and development of team members is a key responsibility in this role.

What You Will Do

• Alongside Director, manage and own book of business in meeting or exceeding client objectives
• Partnering with clients at the C-level in meeting service levels in compliance with service agreement
• Leveraging data analysis skills and expertise to optimize client operations and reduce G&A expenses, expanding scope into new expense areas.
• Identifying, analyzing, and interpret trends or patterns in complex data sets, identifying patterns and relationships across client spend in consulting clients on best spend practices
• Proactively anticipating client issues, consulting and recommending solutions for client success; identifying, tracking, managing, and resolving client issues throughout engagement
• Work cross-functionally with internal teams to ensure ongoing savings analysis calculations amid implementation and vendor negotiations.
• Managing 2-4 direct reports, mentoring and fostering personal as well as professional growth; project management across internal departments in ensuring client deliverables are met
• Other duties as assigned

What You Need

• Bachelor's degree in Business, Finance or related field
• 8+ years of relevant experience in consulting or a related field
• 3+ years of management/supervisory experience
• Excellent verbal and written skills
• Excellent quantitative and qualitative skills
• Experienced in Microsoft Office Suite, especially Excel and data analysis
• Upselling ability with a track record of working with C-level clients, ability to handle objections
• Attention to detail
• Ability to lead others to complete complex projects on time
• High degree of urgency