Associate, Inquiries and Investigations
- Pay
- $87,188 – $114,434 per year
- Location
- Atlanta, GA (Remote)
- Job type
- Full-time
- Level
- Entry level
- Experience
- 3+ years
- Education
- Bachelor's degree
- Listed
- 31 days ago
Skills & highlights for this role
- provider data management
- SQL
- Excel
- end-to-end project management
Also useful
- Lean Six Sigma
- process improvement methodologies
Stated benefits & perks
- Medical
- Dental
- Vision
- 401k
- Annual bonus
About the role
Hi, we're Oscar. We're hiring an Associate, Inquiries and Investigations to join our Provider Data Operations team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.
About the role
The Associate, Inquiries and Investigations is responsible for working cross-functionally with business and technical Oscar stakeholders to solve data process challenges and represent departmental interests in company-wide strategic initiatives. The position leads implementations and data corrections to enhance processes that directly impact directory accuracy and filing submissions.
Primary focus is placed on investigating and resolving complex escalations/inquiries through production release, while driving comprehensive process documentation, maintaining project plans, and implementing risk mitigation strategies to ensure quality and financial discipline.
You will report into the Senior Manager, Provider Data Operations.
Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote
Pay Transparency
The base pay for this role is: $87,188 - $114,434 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.
Responsibilities
- Leads the end-to-end management of cross-functional implementations and projects-including project plan creation, stakeholder engagement, edge case mitigation, and on-time completion-to enhance processes and execute data corrections that directly impact directory accuracy and filing submissions.
- Evaluates departmental performance by creating, gathering, analyzing, and interpreting data to inform technology-enabled solutions, establish departmental key metrics, and implement mitigation strategies that ensure quality and financial discipline
- Collaboratively works with leadership, peers, and internal/external stakeholders to investigate risks and escalations, formulate proactive strategies, and partner across teams on continuous improvement action plans through final release to production
- Mentors team members and promotes colleagues' professional growth, fostering team collaboration and driving mindset shifts necessary to optimize operational efficiency and achieve departmental targets
- Compliance with all applicable laws and regulations
- Other duties as assigned
Requirements
- A bachelor's degree or 3+ years commensurate experience
- 3+ years of professional experience in provider data or provider network operations within a health insurance company
- 2+ years of experience using data software such as Excel, SQL or other data analytics tools
- 2+ years of experience with end to end project management
- 2+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures
- 2+ years of experience in developing and presenting information and recommendations aimed at Senior Leadership
Bonus points
- Bachelor's degree in Engineering, Business Administration, or other related field
- Lean Six Sigma Green Belt certification or higher
- 2+ years of experience with process improvement methodologies such as Lean, Six Sigma and/or Theory of constraints
- ACA marketplace, provider network, claims, healthcare quality, or provider data experience
This is an authentic Oscar Health job opportunity.
Pay Transparency
Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Equal opportunity and legal notices
Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
From Oscar Health's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Associate, Inquiries and Investigations role at Oscar Health?
The Associate, Inquiries and Investigations posting at Oscar Health states compensation of $87,188 – $114,434 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Oscar Health's official career site.
Where is the Associate, Inquiries and Investigations job at Oscar Health located?
Yes, this Associate, Inquiries and Investigations opening at Oscar Health is listed as Atlanta, GA (Remote). Always check Oscar Health's application page for specific state eligibility or relocation policies.
What qualifications are required for Associate, Inquiries and Investigations at Oscar Health?
For the Associate, Inquiries and Investigations role, Oscar Health highlights 3+ years of relevant experience; a bachelor's degree; experience with provider data management, SQL, Excel, end-to-end project management. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Associate, Inquiries and Investigations position at Oscar Health?
This listing links directly to Oscar Health's Greenhouse application page. You can apply directly on Oscar Health's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.