Dragos
Direct Greenhouse career site

Associate Principal Resident Engineer - Americas

Location
Remote (US)
Job type
Full-time
Level
Director
Listed
17 days ago

Skills & highlights for this role

  • Cybersecurity
  • Operational Technology (OT) security
  • Industrial control systems (ICS)
  • Critical infrastructure protection
  • Solution planning and scoping
  • Customer implementation
  • Installation and deployment
  • Stakeholder collaboration
  • Threat monitoring

About the Role

This role interfaces with the client directly and is responsible for planning, scoping, and implementing the Dragos Platform in customer environments. Be part of a hands-on and onsite team at power plants, substations, manufacturing floors, and refineries (to name a few), while performing installations and assisting our customer partners in monitoring and safeguarding their infrastructure.

Responsibilities

  • Collaborate with Dragos Sales and Solution Architect teams to understand customer use cases and success criteria
  • Works closely with client's teams on network architecture, sensor placement, and integrations for the deployment of new sensors; coordinate and conduct deployments
  • Partner with client's teams to refine applicable use cases and Dragos platform objectives
  • Tune and optimize Dragos platform to meet defined customer objectives
  • Develop content and build foundational workflows based on client use cases and value proposition
  • Monitor the health of the Platform solution to ensure continuous Platform availability and continuously tune and optimize the Dragos Platform
  • Coordinate upgrades, patches, and other configuration changes to the Platform solution
  • Provide knowledge transfer and training to enable key stakeholders, document processes
  • Provide troubleshooting and break/fix support for the Platform, manage escalations
  • Communicate roadmap of upcoming features and content with the client and conduct new release feature walkthroughs as needed
  • Continually solicit client feedback on feature requests and improvements
  • Coordinate and collaborate with other Dragos teams/services (Intel, Threat Hunting)
  • Identify opportunities for other Dragos products and services

Qualifications

  • 5+ years of ICS/OT and Cybersecurity experience
  • Networking experience - Strong knowledge of IP networks, OSI model, Purdue model, and ICS protocols
  • Experience with Linux (command line)
  • Experience in on-premise and cloud software solutions for Enterprise while managing multiple stakeholders and projects
  • Experience with Dragos Platform a plus
  • Experience with scripting languages (Python, Shell script, etc.) a plus
  • Customer-oriented and attentive to client needs, with strong interpersonal and communication skills
  • Willingness to travel up to 25%

Compensation

  • Salary: $155,000
  • Competitive Equity Package
  • Comprehensive Benefits Plan

#LI-MM1 #LI-REMOTE

About Dragos

At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are immediately at risk.

We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand what is at stake. Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust.

If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.

Read the original posting

From Dragos's careers page, first listed on Rolev.ai on October 23, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

Rolev.ai is a job search and application tool for US job seekers. For this Associate Principal Resident Engineer - Americas role at Dragos, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.

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Common questions

Where is the Associate Principal Resident Engineer - Americas job at Dragos located?

Yes, this Associate Principal Resident Engineer - Americas opening at Dragos is listed as Remote (US). Always check Dragos's application page for specific state eligibility or relocation policies.

What qualifications are required for Associate Principal Resident Engineer - Americas at Dragos?

For the Associate Principal Resident Engineer - Americas role, Dragos highlights experience with Cybersecurity, Operational Technology (OT) security, Industrial control systems (ICS), Critical infrastructure protection, Solution planning and scoping, Customer implementation. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Associate Principal Resident Engineer - Americas position at Dragos?

This listing links directly to Dragos's Greenhouse application page. You can apply directly on Dragos's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.