Associate Sales Representative - CCA

About the role

The Associate Sales Representative for our CCA (Caribbean Central America) Organization plays a crucial role in supporting the sales team by assisting in the development and execution of sales strategies.

This entry-level position is designed for individuals looking to start their career in sales and offers opportunities for growth within the organization.

"Let's Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all."

Candidates from EL Salvador & Honduras are encouraged to apply.

What You'll Do

• Manages inbound/outbound sales calls and emails in order to quote prices and place orders for product and services to ensure daily and quarterly sales goals are met.
• Enter orders and tracks order status.
• Understands the ownership of the customer satisfaction experience as vital to territory and corporate success.
• Manages the resolution of routine, non-complex issues under some directions or guidance.
• Answers customer questions on pricing, availability of products, and any shipping or service issues related to placed orders.
• Displays an understanding of the importance of customer experience from relationship development to issue resolution.
• Attend TD SYNNEX and vendor partner trainings as assigned.
• Willing to engage in TD SYNNEX vendor and customer engagement activities that are outside of the pre-defined work hours as part of the total account ownership concept.
• Represents TD SYNNEX professionally in daily interface with business partners/customers.

Other Duties & Responsibilities

• Performs other additional duties as assigned.
• Meets attendance and punctuality standards.

What We're Looking For

• HS diploma/GED plus 1 years relevant experience OR 2 year degree.
• Proficient in English (level B2 or higher) required.
• Experience with multi-tasking and prioritization in a fast-paced environment.
• Experience with the delivery of effective messaging through written and verbal communications.
• Manage price negotiations and understand a profit culture.
• Build solid, effective working relationships with others.
• Constructively work under stress and pressure when faced with high workloads and deadlines.
• Respond to incoming calls and greet our partners in a friendly and courteous manner.
• Adjust readily to change and adapt as needed.
• Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc.) at a basic level.
• Maintain a positive attitude in the face of criticism, rejection, or failure.
• Maintain confidentiality of sensitive information.
• Possess strong organizational and time management skills, driving tasks to completion.
• Possess basic clerical and data entry skills.

Other Education/Certifications

• Bachelor's Degree within a business or IT discipline is preferred.
• Current affiliation within a sales organization/class preferred.
• Proficient in Microsoft Office Suite

Working Conditions

• Professional environment (Remote).
• Occasional non-standard work hours or overtime as business requires.
• Represents the company to the customer and the customer to the company in all sales-oriented activities.

What's in it for You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

• Don't meet every single requirement? Apply anyway.
• At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion.
• If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.
• You may be exactly the person we're looking for!
• #CCA

What's In It For You?

• At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.
• If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.
• You may be exactly the person we're looking for!

As part of our recruitment process, TD SYNNEX uses artificial intelligence (AI), including an AI-supported phone screening, to assist in evaluating candidates. AI tools help inform the recruiting process, but all hiring decisions are made by our Talent Acquisition and hiring teams.

TD SYNNEX is an E-Verify company