Associate Shared Services Analyst

About the role

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.

The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. Interested in joining us on our journey?

As an Associate Shared Services Analyst at GE Appliances, you'll be a crucial member of our team, working directly with Commercial and Operations teams to identify the root causes behind unpaid balances and develop solutions to prevent them. You'll collaborate with colleagues in Shared Services, Sales, and directly with customers to work towards timely resolutions.

This is a role that requires a critical eye, a collaborative spirit, and a passion for driving operational excellence.

Position Associate Shared Services Analyst Location USA, Louisville, KY How You'll Create Possibilities Provides daily support to functional team members in various process improvement projects aimed toward improving overall past due receivables performance and developing cross-functional synergies across the organization, to support other short and long-term business objectives.

Utilizes process improvement skills to help to simplify and improve accuracy and overall flow of reporting activities. Partners directly with our Commercial and Operations teams to remedy upstream processes and identify driving forces behind past due numbers. Works directly with Shared Services team members, Sales and Operations teams, and customers to resolve unpaid balances.

Collaborates with our Risk Management team for credit line reviews and monitoring of high-risk accounts. Provides support for the Sales team and a high level of Customer Service, including but not limited to ensuring the timely release of customer orders. Works with Digital Technology and Oracle ERP Teams to optimize system processes. Takes the lead on projects to improve process efficiency.

Facilitates internal and external meetings with customers to drive collaboration and partnership to monitor and resolve address issues and resolve problems. Provides ongoing support (and may serve as a backup at times) to their reporting Manager by facilitating training and overseeing daily workflow management of team members.

What You'll Bring to Our Team University Degree or equivalent experience (less than 2 years), reflecting a foundational understanding of the field. Preferred Competencies & Experience Strong Microsoft Office skills. Working knowledge of Oracle ERP /Oracle EBS R12 experience, particularly AP and/or AR modules Experience in accounts payable/accounts receivable or accounting/financial services.

Position Competencies: Professional Contribution: Functions effectively as an entry-level professional contributor on projects or teams under close supervision, making moderate adjustments to work methods to improve efficiency and effectiveness. Problem Resolution: Completes assigned tasks as directed to meet project or assignment objectives, typically handling straightforward and manageable challenges.

Communication & Influence: Clearly explains facts, policies, and practices relevant to the job area. Presents basic financial findings to stakeholders, translating technical terms into accessible language and seeking feedback to ensure mutual understanding. Theoretical Job Knowledge: Possesses broad theoretical knowledge of the job, generally acquired through advanced education.

Financial Management: Supports the development of foundational financial models and forecasts by gathering and analyzing relevant data, applying standard methodologies, and ensuring inputs are accurate and aligned with business assumptions. Operational Execution: Performs recurring finance tasks such as journal entries, accruals, and reconciliations with a strong focus on data accuracy, completeness, and meeting process deadlines.

Business Partnership: Collaborates with cross-functional partners to understand operational needs and provide accurate financial data support, ensuring alignment with shared objectives and flagging potential discrepancies.

Controllership & Risk Management: Adheres to established compliance protocols by accurately executing routine control activities, contributing to audit readiness, and escalating issues that may impact financial integrity. Working Conditions & Travel Requirements Working conditions are typical for an office environment.

Occasional Travelconferencing and/or external training attendance may be required at times Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D).

This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute.

Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization.

We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals.

When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.