Atlassian Administrator & Platform SME
- Location
- San Francisco, CA
- Listed
- 3 days ago
What You'll Do
- Serve as the lead administrator and subject matter expert for the entire Atlassian ecosystem.
- Architect, design, and implement highly complex and scalable Jira workflows, schemes, and custom fields.
- Lead the strategic evaluation and management of Atlassian Marketplace add-ons.
- Administer and optimize critical third-party tools, with advanced expertise in Exalate for robust data synchronization.
- Proactively identify and resolve advanced Atlassian application issues, ensuring high availability.
- Develop and enforce comprehensive documentation, standards, and governance policies.
- Lead major Atlassian upgrades, migrations, and infrastructure enhancements.
- Drive continuous improvement through automation and advanced configurations.
- Utilize significant experience with Zendesk to architect and manage deep integrations with Atlassian, optimizing shared workflows.
- Mentor junior administrators and provide technical guidance.
What We Believe are Important Traits for This Role
- 5+ years of progressive experience as an Atlassian Administrator, with a significant portion in a senior capacity.
- Deep expertise in architecting and maintaining highly complex Jira workflows, including advanced scripting (e.g., Groovy).
- Expert-level understanding of Jira Service Management (JSM) and Confluence.
- Mastery of Atlassian user management, permissions, and security in large-scale environments.
- Extensive hands-on experience with third-party Atlassian Marketplace apps, specifically advanced configuration of Exalate.
- Strong experience with database administration and advanced SQL.
- Exceptional problem-solving and communication skills.
- Significant practical experience with Zendesk administration, including API integrations and workflow optimization, especially relating to Atlassian.
Nice to have Traits for This Role
- Atlassian Certified Professional (ACP) certifications are a strong plus.
- Proficiency with Linux and scripting (Bash, Python)
About Centric Software
Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.
Our story is one of rapid growth, bold ideas and extraordinary opportunities. We're here to challenge the status quo-and we're looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.
Equal opportunity and legal notices
Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.
From Centric Software's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Atlassian Administrator & Platform SME job at Centric Software located?
This Atlassian Administrator & Platform SME position at Centric Software is located in San Francisco, CA. Always check Centric Software's application page for specific state eligibility or relocation policies.
How do I apply for the Atlassian Administrator & Platform SME position at Centric Software?
This listing links directly to Centric Software's Workday application page. You can apply directly on Centric Software's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.