Audit Engineer

The Role

We're looking for an Audit Engineer to serve as the bridge between our customers and our product.

You'll work directly with accounting firms as they evaluate, implement, and scale Clark across their teams. You'll develop a deep understanding of customer workflows, help firms adopt the platform successfully, and translate real-world audit challenges into product improvements.

This is a highly cross-functional role sitting at the intersection of customer success, implementation, product, and engineering. You'll partner closely with customers, our head of product, and engineers to ensure Clark solves the problems that matter most.

Why This Role Matters

As Clark grows, understanding customer workflows becomes one of our greatest competitive advantages.

The Audit Solutions team ensures that customer feedback is translated into better products, smoother implementations, and stronger long-term customer relationships.

Success in this role directly improves customer adoption, accelerates implementation timelines, and helps shape the future direction of the product.

What You'll Do

• Lead customer workflow discovery during implementations
• Serve as a trusted advisor to customers throughout onboarding and adoption
• Run weekly customer check-ins and manage ongoing communications
• Support pilot engagements and new product rollouts
• Translate customer pain points into actionable product feedback
• Create and manage Linear issues for engineering teams, ensuring customer requests are tracked through resolution
• Partner with Product and Engineering to prioritize customer needs
• Identify opportunities to improve implementation playbooks and internal processes
• Help customers redesign workflows to take advantage of AI-powered automation
• Build trusted relationships with audit partners, managers, and staff

Who You Are

• 5-10 years of audit or assurance experience
• CPA preferred
• Experience at a Big 4 or Top 25 accounting firm
• Strong understanding of audit methodology and client workflows
• Excellent communication and relationship-building skills
• Highly organized with exceptional project management abilities
• Comfortable managing multiple customer engagements simultaneously
• Curious about technology and excited by AI's potential to transform audit
• High ownership mentality and comfortable operating in a fast-moving startup environment

Bonus

• Experience with audit technology or workflow automation tools
• Experience implementing enterprise software
• Exposure to AI, data analytics, Alteryx, Power BI, SQL, or process automation
• Experience leading firm innovation or transformation initiatives
• Prior customer-facing, implementation, or consulting experience

Additional information

You do not need prior startup experience, but you should be excited to work with urgency, embrace ambiguity, and help build the operating system of a growing company.

The Environment

• 5 days a week on-site in NYC - no remote or hybrid
• Startup hours and pace - this isn't a 9-to-5
• Flat structure, no hierarchy - everyone ships
• High ownership - you own outcomes, not just tasks

Benefits

• Unlimited PTO
• Wellhub Platinum membership
• Comprehensive health, dental, and vision coverage
• Free company dinner every day