Autograph Operations Sticker QC Associate

Role Summary

The Sticker QC Associate is responsible for ensuring the quality, accuracy, and inventory integrity of sticker products through quality control inspections, accurate data entry, and daily cycle counts. This role works closely with the Autograph Sticker Team, Athlete Partnerships, and Product teams to support sticker order fulfillment, resolve quality or inventory discrepancies, and maintain high customer satisfaction standards. This role reports directly to the Quality Control Supervisor.

Key Responsibilities

• Accurately input and maintain sticker order data within the Sticker Orders Airtable base, ensuring seamless and error-free transfer into the CIR (Cards In Reporting) base to support accurate player payments and inventory control.
• Perform daily cycle counts of sticker inventory and accurately record count results to maintain inventory accuracy.
• Identify and communicate inventory discrepancies, unusual counts, or other concerns to the QC Coordinators or Quality Control Supervisor.
• Draft and send emails to relevant teams regarding damaged, defective, or otherwise problematic stickers.
• Maintain consistent and proactive communication with the Autograph Sticker Team, Athlete Partnerships, Brand, and Product teams to resolve sticker-related issues and fulfill special requests.
• Scan and document damaged stickers and any additional items requested by Athlete Partnerships or Product teams.
• Conduct quality control inspections to identify and remove damaged, defective, or unacceptable autographs before they are used in finished products.
• Provide day-to-day support to the Quality Control Supervisor on departmental tasks and projects.
• Perform additional duties and tasks as assigned.

Qualifications

• 2+ years of experience with quality control and inventory
• Strong attention to detail and accuracy in data entry
• Excellent written communication skills for cross-team correspondence
• Ability to work collaboratively across multiple departments
• Comfortable using scanning equipment and basic office/database software
• Ability to follow QC standards and escalate issues appropriately
• Reliable, organized, and able to manage multiple ongoing tasks
• Microsoft Office (Outlook, Word and Excel)

Additional information

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