Automotive Service Advisor

About the role

At Ken Garff Automotive Group, we're doing things differently. We've built a culture centered on respect, integrity, growth, humility, and teamwork, and our employees are proud to be part of it.

If you're looking for more than just a job and want a career with a company that values people, supports growth, and believes in making a difference, we'd love to meet you.

Long Beach Honda is looking for an experienced Service Advisor who enjoys helping customers, building relationships, and thriving in a fast-paced environment.

What We're Looking For

• 2+ years of Service Advisor experience in a new car dealership
• Friendly, approachable, and customer-focused
• Strong communication and relationship-building skills
• Motivated team player who enjoys a fast-paced environment
• Organized, detail-oriented, and committed to delivering an exceptional customer experience
• Comfortable using dealership software and technology to manage service operations

What You'll Do

• Welcome customers and create a positive service experience
• Listen to customer concerns and recommend appropriate services
• Communicate repair recommendations, estimates, and vehicle status updates
• Answer customer calls and inquiries professionally and efficiently
• Review completed repairs, explain recommendations, and process payments
• Maintain accurate repair orders and service records using dealership systems
• Promote customer satisfaction and encourage feedback through surveys

Why Ken Garff?

• We may look like other dealerships on the outside, but it's what happens inside that makes us different. We believe our people are our greatest asset, and we succeed by listening, supporting one another, and building trust with our customers and teammates.
• If you're ready to join a team that values your contributions, invests in your growth, and believes great service starts with great people, apply today and help us continue reinventing the automotive experience.
• #INDOTHER