Automotive Service Manager

About the role

Service Manager (Automotive)

Location: Goodyear, AZ

Pay Range

$65,000-70,000 annual base, and variable compensation plan

We're hiring a Service Manager to lead our service department in -driving performance, improving workflow, and delivering an exceptional customer experience.

This is a hands-on leadership role where you'll manage technicians, oversee daily operations, and take ownership of service results.

What You'll Do

• Lead daily service operations, scheduling, and workflow
• Manage and develop Service Technicians
• Drive key metrics: service revenue, productivity, turnaround time, customer satisfaction
• Partner with Sales and Parts to support operations
• Oversee work orders, billing, and inventory

Systems & Tools

• Work within a Dealer Management System (DMS) (DealerTeam preferred)
• Use Excel and reporting tools to track performance and KPIs
• Maintain accurate scheduling, documentation, and service records
• Strong computer literacy and system discipline are essential for success.

What We're Looking For

• 3+ years of automotive/service experience
• 2+ years leadership experience managing technicians
• Experience with DMS systems (required)
• Strong organization, communication, and multitasking skills

Benefits

• Base annual pay plus variable compensation plan
• Medical Insurance - Employer-shared premium contributions
• Dental & Vision Coverage - Employee-paid plans available
• Life Insurance - Employer-paid basic life with optional voluntary life coverage
• 401(k) Retirement Plan - 100% employer match up to 5% of contributions
• Monday through Friday schedule, with daytime hours
• Paid Time Off (PTO) - Accrued vacation based on tenure & sick plan
• Paid Holidays - 9 observed holidays plus 1 floating holiday
• Corporate car rental discounted rates with approved partners