AVP, Consumer IT Operations Manager

About the role

Axos Bank Target Range: $115,000.00 /Yr. - $130,000.00 /Yr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 10% Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10% These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job The Consumer IT Staff Operations Manager is a key strategic partner and right hand to the SVP, Head of Consumer Bank Development, responsible for streamlining operations, aligning departmental operations, driving critical initiatives, and facilitating effective decision-making across departments.

This role combines strategic planning, program management, internal communications, and operational excellence to ensure the Consumer IT department runs efficiently. This individual serves as a force multiplier for the leadership team, ensuring the organization operates efficiently, stays aligned with strategic priorities, and maintains a culture of accountability and excellence.

This position is on-site and located at our HQ in San Diego, CA.

Responsibilities

Strategic Planning & Execution Support the SVP, Head of Consumer Bank Development in developing and executing strategic plans Coordinate and track progress of strategic initiatives across departments Prepare briefings, dashboards, and reports for executive decision-making Executive Support & Communication Act as a liaison between the SVP, Head of Consumer Bank Development and internal/external stakeholders Draft and review communications, presentations, and reports Operational Oversight Identify and resolve bottlenecks in organizational processes Coordinate cross-functional projects and ensure timely delivery of outcomes Oversee internal communications and promote interdepartmental collaboration Budget & Resource Management Support annual IT budgeting, forecasting, and resource planning efforts.

Monitor departmental spending and resource allocation to ensure fiscal responsibility.

Leadership & Culture Serve as a sounding board and thought partner to the Consumer IT leadership team Champion company values and help shape organizational culture Facilitate leadership team meetings and planning sessions Governance & Compliance Ensure Consumer IT policies, standards, and governance frameworks are maintained Drive risk management and compliance initiatives, including audit readiness and data privacy.

Qualifications

Bachelor's degree 3+ years of experience in management consulting, operations, strategy, or executive support roles Exceptional organizational skills Strong analytical skills and business acumen Excellent written and verbal communication abilities High emotional intelligence, discretion, and a proactive mindset Experience in a startup, high-growth, or mission-driven environment is preferred Proven ability to influence and lead without direct authority is preferred Axos Employee Benefits May Include: Medical, Dental, Vision, and Life Insurance Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year) HSA or FSA account and other voluntary benefits 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading About Axos Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want.

We're a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers. Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos Pre-Employment Background Check and Drug Test: All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution.

At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization. Job Functions and Work Environment: While performing the duties of this position, the employee is required to sit for extended periods of time.

Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc. The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position.