Backend Engineer - Consumer & Commerce

Why You Should Join Us

Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.

• Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
• Define the next-gen paradigm for human-AI interaction.
• Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
• Work with passionate teammates who value innovation, collaboration, and customer success.
• Grow your career in a culture that champions continuous learning and fast career development.
• Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.

What You Will Do

• Design, build, and ship the batch transcription and streaming ASR API services on Plaud's developer platform - owning the full stack from inference API design and model service integration through authentication, rate limiting, versioning, and developer documentation.
• Deploy and operate the STT services across all 4 global regions; establish on-call rotation, monitoring, alerting, and SLO governance from launch; lead incident response and post-mortems.
• Architect for high-concurrency, low-latency MaaS-style workloads - streaming/real-time protocols (WebSocket/gRPC), async job pipelines for batch transcription, autoscaling, and cost/latency optimization - benchmarking against SOTA inference API providers (e.g., Deepgram, AssemblyAI, Google STT).
• Serve as the primary technical point of contact for B2B customers on API capabilities; scope, commit to, and deliver new feature requests on defined timelines.
• Collaborate directly with the algorithm team on ASR model integration and with product on the developer platform roadmap; use AI tooling to accelerate development, documentation, and observability workflows.

Minimum Qualifications

• 3+ years of backend engineering experience with strong Go (Golang) proficiency; shipped and operated production services in Go.
• Hands-on production experience building and operating AI/ML-serving backend services - inference API design, model service integration, on-call and incident response - not just internal tooling or prototypes.
• Solid architecture experience with high-concurrency, low-latency platform services: multi-region deployment, streaming/real-time protocols (WebSocket and/or gRPC), async/queue-based job pipelines, and autoscaling.
• Experience designing and shipping public-facing APIs or SDKs - authentication, rate limiting, versioning, and developer-facing documentation.
• Professional English proficiency (written and spoken) for developer documentation and direct B2B customer engagement.

What We Offer

• Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.
• Competitive Compensation: $140K-$219K base salary+performance bonus+Equity.
• Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
• Retirement Planning: 401(k) plan for full time employees with company matching.
• Paid Time Off: Unlimited PTO, plus 13 paid holidays.
• New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.
• Hybrid Office: Minimum of 3x in office per week.
• Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.
• Perks: Best office equipment. Annual offsites. Free office drinks and snacks.