Banquet Houseman Lead

Job Duties

• Responsible for overseeing designated function performed by Banquet houseman team thereby insuring efficient and detailed room set ups as detailed by the Banquet Event Order
• Sets and maintains service and quality standards throughout banquets.
• Delegates to banquet set up staff (houseman) in regard to setting, maintaining and refreshing Convention center and meeting rooms, or any other areas where events are held on property according to Banquet Event Orders and company standards.
• Responsible for the physical setting up and breaking down of the function room equipment, tables, chairs, etc. and the safe handling and storage of all banquet equipment
• Observes guests to respond to any additional requests and to determine whether room has been set to the total satisfaction of the group contacts or immediate leadership.
• Clears and resets event area at conclusion of each event
• Has complete knowledge of legal drinking age and procedures. Checks for acceptable identification for guests who appear to be under 30 years of age and are attempting to consume or purchase alcoholic beverages. Has knowledge of the effects of alcohol on the body and its ability to impair mental/physical abilities and thereby uses good judgment when serving alcoholic beverages.
• Performs service duties by picking up/storing their orders after delivery.
• Provide assistance as needed to Front of House team leading up to the end of the event or assisting in service of event before breakdown of event space.
• Works shifts up to 8 hours or longer, if needed maintain Full Time Status.
• Performs side duties including rolling/polishing silverware, cleaning trays, restocking items, filling ice bins, set up, cleaning, breaking down, using cleaning compounds, making coffee, and all other duties as required.
• Promotes superior guest service.
• This position is paid a base rate and a % of Gratuity for Food, Beverage, AV, and Room rental.

Minimum Qualifications

Must be at least 18 years of age and have a high school diploma or general education degree (GED); or one month related experience and/or training; or equivalent combination of education and experience.

Work Shift: Regular

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