Banquet Server

About the role

Club Location: The Country Club of the South - Johns Creek, GA

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Job Overview

Responsible for the setup, execution, and breakdown of events and other special functions. Must have good communication skills, be able to follow directions efficiently, and meet the physical demands of the job. Ability to understand and communicate food and beverage selections, have a team focus mentality, adhere to club's standards of service, maintain a professional appearance and clean work environment, as well as, display a positive and friendly attitude. Responsible for using Workday to communicate with management about time off requests & working availability.

General Responsibilities

• Acknowledge members/guests and meet or exceed their expectations. Have an acute awareness of all table flow and timing throughout one's shift. Foresee and troubleshoot problems before they occur, report to management if you're not able to solve the problem.
• Set up for events by putting out and arranging tables, place settings, setting up buffets, and other event equipment.
• To efficiently serve food and drinks in a friendly and courteous manner. To follow the service sequence and standards of the club, according to the training manual.
• To ensure all service stations and/or assigned areas are stocked and maintained with silverware, china, sugar, creamers, tea box, iced tea and coffee, etc. as described in the BEO.
• To ensure that all silverware, glasses, base plates and china are polished and set according to club standards.
• Perform cleaning tasks and breakdown of service.
• Maintain high standards of safety and cleanliness.
• Attends pre-service training (line-up meeting).
• Adherence to Club's uniform and grooming policy.
• Knowledge of, respect for and adherence to all staff privileges and responsibilities.
• Performs other appropriate duties as assigned by manager on duty.

Job Qualifications

Education

• High school diploma or equivalent preferred.

Experience / License / Qualifications

• Previous server or banquet server experience preferred.
• Excellent oral communication and listening skills.
• Ability to follow directions and be coachable.
• Excellent customer service skills.
• Must speak, read, and write in English proficiently.

Physical Requirements

• Ability to speak and hear.
• Close and distance vision.
• Identify and distinguish colors.
• Frequent walking with some standing at times.
• Will walk for long periods of time, possibly extended distances.
• Occasionally lifts/carries up to 50 lbs.
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
• Able to reach hands and arms in any direction and kneel and stoop repeatedly.

Working Conditions

• May be indoor or outdoor setting depending on outlet.
• Varied weather conditions are expected.
• May work near toxic/caustic chemicals and with fumes or airborne particles.
• Varying schedule to include mornings, afternoons & evenings, holidays and extended hours as business dictates. Mandatory holidays/member events include: Memorial Day, Labor Day, July 4th, Easter, Mother's Day, Thanksgiving, Member-Member, Member Guest, Member Appreciation, Dicken's Dinner & New Year's Eve.