Banquet Server

About the role

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Banquet Server for the Tucson Convention Center/Arena. The primary function of Banquet Server is to provide a high-quality catering service for banquets, concessions, and events.

E ssential Duties and Responsibilities

include the following. Other duties may be assigned.

• Greets all guests with enthusiasm and friendliness.
• Serves alcoholic beverages in an appropriate manner consistent with company standards.
• Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner.
• Does side work during non-busy hours.
• Always speaks to guests with enthusiasm.
• Develops relationships with guests.
• Provides the highest level of service in accordance with our standards.
• Identifies food orders when ready and delivers items to tables in a timely manner.
• Always maintains a professional appearance.
• Communicates with food and beverage staff to ensure guest satisfaction.
• Reports to work as scheduled, in uniform, and ready to be in position.
• Maintains professional relationships with all coworkers.
• Follows checklists and standard operating procedures.
• Maintains a safe, clean, organized, and stocked work area.
• Performs duties as assigned.
• Maintains full knowledge of menus, recipes, and other pertinent information.
• Constantly increasing knowledge of food, beverages, and other products and services.
• Ensures that guests have a positive and memorable experience at the TCC.
• Responsible for constant sanitation, organization, and proper food handling.
• Prepares work area for opening, mid-shift, or closing in accordance with company standards.
• Punches clock in full uniform, ready to work, and no earlier than five minutes prior to shift.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education and Experience

• High school diploma or equivalent.
• Minimum of one (1) year of work experience in service-oriented environment.
• Knowledge of catering services and terminology
• All persons handling alcohol must be at least 21 years of age.

Skills and Abilities

• Must have ability to follow directions and effectively perform the work.
• Must have a pleasant personality and a neat appearance.
• Must speak and understand English well enough to converse with customers, supervisors and employees.
• Positive, customer service-oriented attitude at all times.
• Strong knowledge of sanitary practices.
• Maintains proper grooming and dress code standards.
• Work ethic encourages strong urgency and quality in a team environment.
• Ability to work with other staff members in the facility.
• Ability to undertake and complete multiple tasks.
• Attention to detail.
• Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours.

• Certificates, Licenses, Registration: No certifications are required.
• Must be able to lift and carry up to 40 pounds. Must be able to stand, walk, lift and bend for long periods of time.

Note

VEVRAA Federal Contractor