Banquet Sous Chef

About the role

Be part of the Banquets team at Westgate River Ranch, where we help create memorable experiences for our guests. From special events and celebrations to group gatherings, our Banquets team delivers exceptional service in a fast-paced and exciting environment. If you have a passion for hospitality, teamwork, and creating unforgettable guest experiences, Banquets is the place for you.

As a Banquet Sous Chef, you will

• Assume all Executive Chef responsibilities in his/her absence.
• Assists with menu design & development.
• Assist in the establishment and maintenance of the inventories of all F&B areas within department guidelines. Ensure compliance with food product ordering, receiving, and inventory control.
• Prepare and adjust kitchen schedules to ensure the presence of management / supervisory staff on each shift with the objective of meeting customer service standards.
• Conduct inspections of all food storage and service areas for conformance with Government / Company safety, security, and sanitation requirements.
• Maintains current and accurate standard operating procedural manuals to include: menu item preparation and specifications, safety and security, purchasing, ordering, receiving, stocking, requisitioning, and internal audit policies.
• Responds to guest inquiries and complaints in a professional and urgent manner.

Maintains accurate outlet analytical information throughout the year to support budgeting and planning.

• Attends and participates in required department manager meetings
• Directs and observes workers engaged in preparing, portioning, and garnishing foods to ensure methods of cooking and garnishing portions are as prescribed.
• Cooks and carves meats and prepares dishes during rush periods and for banquets, social functions and a la carte dining.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, hiring, and training back of the house team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.

What You Will Bring as Banquet Sous Chef

• Minimum of 3-5 years of culinary leadership experience; 5 years of culinary management experience preferred.
• Proven leadership experience managing and developing kitchen teams in a high-volume environment.
• Strong knowledge of food preparation, cooking techniques, sanitation, food safety, inventory, and kitchen operations.
• Experience supporting banquets, special events, or large-volume food production preferred.
• Culinary school diploma preferred; Food Handler Certification required within 30 days of hire.

Requirements

• Ability to regularly lift, push, pull, and move up to 50 pounds.
• Must be available to work flexible schedules, including nights, weekends, holidays, and special events.
• Required to pass a background check, drug test, and provide proof of eligibility to work in the United States.
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for employment.
• Must uphold Westgate Resorts' standards of professionalism, integrity, food safety, leadership, and guest service.

Additional Information: Why Westgate?

• Comprehensive Health Benefits - Medical, Dental, and Vision Coverage
• Paid Time Off - Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay - Access Your Earnings When You Need Them
• Family-Focused Benefits - Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) - Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program - Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• David A. Siegel Legacy Scholarship - One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
• Career Growth and Advancement Opportunities
• Community Involvement - Give Back and Make an Impact