Behavioral Health Case Coordinator - Full Time

Pay

Up to $17.00 per hour

Schedule: Full-Time | Monday-Friday, 8:00 AM-4:30 PM

Make a Difference in the Lives of Others!

Pyramid Healthcare is seeking a dependable and compassionate Behavioral Health Case Coordinator to join our team!

In this role, you'll work directly with individuals receiving mental health and substance use treatment, helping them navigate services, coordinate care, and plan for continued support throughout their recovery journey.

You'll collaborate with counselors, treatment team members, outside providers, and referral sources to help ensure clients have access to the resources and services they need. This is a great opportunity for someone interested in behavioral health, human services, social services, or case coordination who enjoys working with people and making a meaningful difference.

What You'll Do

• Coordinate client appointments, schedules, meetings, and aftercare plans in collaboration with the treatment team.
• Communicate with referral sources, outside providers, and community resources to coordinate services and address client needs.
• Assist clients with transportation arrangements and other logistical needs related to treatment.
• Provide individual case coordination sessions to support client engagement and progress.
• Assist with developing aftercare plans and connecting clients with appropriate community resources and continuing care providers.
• Support clinical services by assisting with groups and encouraging client participation and engagement.
• Collaborate with counselors and other treatment team members to coordinate client care and address ongoing needs.
• Maintain accurate and timely documentation of client, family, referral source, and outside provider communications in CareLogic.
• Work with the Client Navigation team to coordinate aftercare services and ongoing support.
• Provide onsite support for Enhanced Outpatient Sessions (EOS) appointments between clients and the Client Navigation team.
• Participate in required corporate training, program training, and professional development.
• Perform other duties as assigned.

Education & Experience Requirements

Education

• High school diploma or equivalent (GED) required.
• A bachelor's degree is not required for this position.

Experience & Additional Qualifications

• Previous experience in behavioral health, mental health, substance use treatment, social services, or human services preferred.
• One year of experience in a drug and alcohol or mental health setting preferred.
• Valid driver's license preferred.
• CPR/BLS certification preferred.

Additional information

Candidates with a background in behavioral health, social services, human services, or related fields are encouraged to apply.

Pyramid CORE Values

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community.

DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare's mission.

Total Rewards for Full-Time Positions

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!