Behavioral Health Mobile Crisis Team Lead

About the role

We are hiring for: Behavioral Health Mobile Crisis Team Lead

Type: Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Serves as the primary contact and coordinator of services supporting individuals with Mental Health or Substance Abuse Issues in residential, school, workplace and community settings. Coordinates and monitors the array of services and supports identified in each person's Person Centered Plan. Supervises and directs the work of others to provide quality services.

• Engage in the implementation of company policies and procedures
• Provide in-person support to individuals with mental health and/or substance use issues in home, school, workplace, and community settings in accordance with the service definition.
• Focus is on assisting individuals with living independently with interventions that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest quality of life in the community.
• Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the person's daily living and personal development, providing supportive counseling
• Supporting the client in the development of various skill-building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management
• Serve as an advocate for the individuals we serve
• Staff/address safety risks with the program manager and team (SI & violence)
• Performing Case Management functions of linking and arranging for services and referrals
• Working closely with other clinical/professional staff to maintain communication and provide feedback, standardizing procedures and expediting service implementation
• Establish and maintain effective relationships and communication with a variety of individuals and groups, including the individuals we serve, families/guardians, care coordinators, and other agencies.
• Assist with our 24-hour follow-up calls and scheduling OTP appts for individuals
• Complete training promptly / engage in continuing professional development
• Review notes and provide feedback / assist w/ approvals
• Train and support new and existing team members
• Work on call schedules to support MCM crisis services
• Encourage/support BHUC & FBC referrals
• Engage in community events
• Participate in MCM/LECC interviews
• Assist with schedules
• All other duties as assigned.

Pre-employment screening

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees

• Payactiv: early access to the money you've earned from hours you've already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits