Behavioral Health Technician (BHT) - Full-Time Day Shift

About the role

Location: Jacksonville, NC

Pay

$17.00 per hour + up to $1.50 shift differential

Schedule: Full-Time | Day Shift | Weekend Availability Required

Benefits

Medical, Dental, Vision, PTO, 401(k), and Paid Training

Make a Difference Every Day in Behavioral Health and Recovery

Pyramid Healthcare is seeking compassionate and dependable Behavioral Health Technicians (BHTs) to join our team in Jacksonville, NC. In this role, you will work directly with adults receiving behavioral health and substance use disorder treatment, helping maintain a safe, structured, and supportive environment that promotes stability, personal growth, and recovery.

This is an excellent opportunity for someone who enjoys helping others, works well as part of a team, and wants to build a meaningful career in behavioral health and addiction treatment.

What You'll Do

• Provide direct supervision, support, and engagement to clients throughout the day.
• Assist with client intake, orientation, daily routines, and adjustment to the treatment environment.
• Monitor, observe, and document client behavior, progress, and significant incidents.
• Support therapeutic activities, group programming, and scheduled treatment activities.
• Observe and document medication self-administration in accordance with established protocols.
• Assist with transportation to appointments and program-related activities as needed.
• Respond appropriately to behavioral and emotional crises using approved de-escalation techniques and interventions.
• Support clients with activities of daily living and dietary needs as appropriate.
• Maintain a clean, safe, organized, and structured treatment environment.
• Complete required documentation, training, and compliance activities accurately and on time.
• Collaborate with clinical, medical, and administrative team members to support client safety and treatment goals.
• Maintain professional boundaries and protect client confidentiality.

Required Qualifications

• High school diploma or GED.
• Valid driver's license and a safe driving record.
• Current CPR, First Aid, and AED certifications, or the ability to obtain them upon hire.

Preferred Qualifications

• Experience in behavioral health, substance use treatment, mental health, healthcare, residential treatment, or social services.
• Experience working with individuals who need behavioral health or recovery support.
• Skills for Success
• Strong communication and interpersonal skills.
• Ability to remain calm and professional in challenging situations.
• Sound judgment, problem-solving skills, and attention to detail.
• Ability to work effectively as part of a team.
• Dependability, compassion, and a commitment to client safety and recovery-focused care.

Full-Time Benefits Include

• Medical, Dental, and Vision Insurance for eligible employees.
• Paid Time Off (PTO).
• 401(k) benefits.
• Paid training and professional development.
• Career growth opportunities within behavioral health and addiction treatment.
• A supportive team environment focused on helping individuals build healthier futures.

Ready to Make a Difference?

• If you're compassionate, dependable, and passionate about helping others, apply today to join Pyramid Healthcare in Jacksonville, NC.
• Become part of a team dedicated to creating a safe, supportive environment where individuals can work toward recovery and a healthier future.

Pyramid CORE Values

• We are committed and proud to live our CORE values and use them to inspire those around us.
• Our employees are expected to align with these values, behaviors, and standards.
• We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community.

• DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily.
• COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence.
• PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare's mission.

Total Rewards for Full-Time Positions

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!