Behavioral Health Technician (Greenbrook)

About the role

Transform Lives: Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician supporting our St. Peters center!

Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts will vary and are scheduled between our operating hours of 7am-7pm.

Why Greenbrook?

• Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments.
• Competitive Compensation: Pay starting at $22-24/hr with final compensation determined based on education and experience.
• Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage.
• Growth and Development: Receive specialized training and certification in TMS and esketamine therapy.
• Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care.

Your Role

• Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
• Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
• Support operational efficiency: Understand and assist with insurance and billing processes as needed.
• Location: This position primarily covers our S t. Peters center but the ability to travel to any of the area centers on short notice to provide essential coverage is mandatory. Reliable transportation is required.

What We're Looking For

• Minimum Qualifications: High School Diploma, an Associate's Degree, or equivalent clinical certification, combined with significant relevant work experience in fast-paced patient or customer care/service roles.
• Preferred Qualifications: Bachelor's Degree in Psychology, Social Work, or a related Human Services field; and at least the equivalent of one year of healthcare work or internship experience.
• Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred). Strong written and verbal communication skills are required.
• Required Travel & Logistics: This role requires travel to all centers throughout the region. Reliable personal transportation capable of facilitating movement to and between sites as operational needs dictate is a mandatory requirement.
• Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (provided).

Our Ideal Team Member

• Proactive Collaborator: You take ownership, are flexible, take initiative, find solutions, and communicate confidently with physicians and patients.
• Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic and communicate effectively.
• Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads and in fast-paced environments.

Additional information

Over 16 million Americans are affected by depression. Greenbrook is changing the way that depression is treated, and YOU can be part of making a positive difference in the lives of patients by joining our amazing team!

Benefits

Statement: Selected candidate will be eligible to participate in the Company's employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off for non-exempt salaried employees is calculated as.625 per pay period worked for vacation time and.29166 per pay period for personal time.

• Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual.
• If applicable and required under state law, the successful candidate will also be eligible for paid sick leave.
• These benefits are subject to plan terms, company policies and are subject to change.