Benefits Analyst I

About the role

• Perform with guidance from other team members, routine and recurring plan administration tasks for clients' defined benefit plans (e.g., benefit calculations, annual data updates, assist with preparation of benefit statements)
• Work cooperatively with other team members (Towers Watson plan administrators, actuaries) to complete tasks and to ensure unified delivery of services
• Gain a thorough understanding of the plan design (e.g., benefit formulas, options, eligibility)
• Follow and update documentation materials as directed
• Maintain complete and accurate work papers and audit trails
• Learn and use Professional Excellence tools and concepts to ensure efficient and quality output/service delivery
• Serve as a contact with clients' human resources personnel
• Adhere to plan documents and government regulations in administering plans
• Actively participate in team meetings and training activities
• Be accountable to team members for agreements and commitments

Demonstrate the following

• Seek out experiences that may change perspective or provide an opportunity to learn new things
• Ability to prioritize workload with help from project leaders
• Ability to effectively deliver on agreed upon deadlines
• Attention to detail
• Professional, client-focused approach to colleagues and assignments

Qualifications & Requirements

• Solid mathematical, analytic and personal computer skills
• Working knowledge of Microsoft Excel and Word
• Strong oral and written communication skills
• Willing to work overtime as requested
• Bachelor's Degree desired