Benefits Specialist

Responsibilities

• Main point of contact for employee benefits questions and issues for NiCE employees. Ability to collaborate with others to find creative solutions to issues
• Manage end-to-end leave of absence administration, including FMLA, ADA, state and local leave programs, parental leave, and disability claims, while serving as the primary owner for all disability and leave-related payroll processing, benefit deductions, and pay reconciliation activities
• Review NiCE's monthly benefits invoices for accuracy to ensure the correct amounts are paid
• Maintain the New Employee Orientation (NEO) benefits presentation and present to employees as needed
• Assist in all aspects of the open enrollment process to ensure changes are communicated to the vendors and payroll department in a timely manner
• Interface with NiCE's Accounts Payable department to ensure all billing documentation has been reviewed and provided so that payments are made promptly
• Proactively provide input and make recommendations for new programs and ways to improve existing
• Maintain knowledge and understanding of federal and state regulations, ensuring compliance of programs and practices
• Assist in reviewing proposals from vendors to ensure top-notch benefits programs while maintaining a cost efficient
• Interface with Payroll team to ensure correct employee deductions for all benefits, and collaborate to resolve any issues

Must Have

• 5+ years' experience in benefits administration, preferably in the high-tech employer space
• Demonstrate knowledge and understanding of principles and practices of benefits and regulatory and compliance issues on the Federal and State level.
• Ability to empathize and partner with employees to assist them with getting all potential value from the NiCE benefits portfolio.
• Proven ability to effectively communicate and influence at all levels of the employee benefits process.
• "Hands on" with strong attention to detail
• Strong project management skills
• High energy, proactive, passionate
• Experience with ADP Vantage is a plus

A bachelor's degree in human resources, education or similar field or equivalent.