BIA Customer Service Agent (personal lines) - HYBRID
- Pay
- $29 per hour
- Location
- Fairfield, CT
- Listed
- Today
About the role
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs.
We are currently searching for Customer Service Agents to join us in our Fairfield, Connecticut location. The ideal candidate will have experience with Personal lines of Insurance and a CT Property and Casualty license is required to perform this role.
The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies. Identify risk exposures, qualifying potential prospects. Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders. Act as the first line of contact in the reporting and assignment of claim information for designated policyholders. Resolve general customer inquiries.
We offer a "home-town" insurance setting with all the benefits of a corporation including competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more.
Experience within the Personal Lines insurance industry is a plus, and a Connecticut Property & Casualty insurance license is required to perform this position. Customer Service and some Sales skills are a must.
The ideal candidate will have excellent interpersonal, oral and written communication skills. We are looking for a self-starter who can work independently as well as being a team player.
Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $57,500 ($29.00 an hour) - $64,350 ($33.00 an hour) based on a variety of factors including, but not limited to, relevant skills and experience.
Arbella employees are eligible for exceptional benefit and wellness programs including medical, dental, vision, 401k plan, career development, flexible schedules and much more! Check out some of the amazing benefits and programs we offer to all employees.
Please note: The advertised pay range is not a guarantee or promise of a specific wage.
From Arbella Insurance Group's careers page, first listed on Rolev.ai on November 15, 2026. Rolev.ai is not the employer.
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Common questions
What is the salary for the BIA Customer Service Agent (personal lines) - HYBRID role at Arbella Insurance Group?
The BIA Customer Service Agent (personal lines) - HYBRID posting at Arbella Insurance Group states compensation of $29 per hour. Final pay may depend on location, experience, and interview evaluation on Arbella Insurance Group's official career site.
Where is the BIA Customer Service Agent (personal lines) - HYBRID job at Arbella Insurance Group located?
This BIA Customer Service Agent (personal lines) - HYBRID position at Arbella Insurance Group is located in Fairfield, CT. Always check Arbella Insurance Group's application page for specific state eligibility or relocation policies.
How do I apply for the BIA Customer Service Agent (personal lines) - HYBRID position at Arbella Insurance Group?
This listing links directly to Arbella Insurance Group's Workday application page. You can apply directly on Arbella Insurance Group's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.