Bid Coordinator - Gear Dept.

Why This Role Matters

The Gear Department lives or dies on responsiveness. When a contractor sends a bid inquiry, the speed and accuracy of what comes back shapes whether Shepherd wins the work - and whether the customer keeps calling. Bids that move quickly, with the right people connected and nothing falling through the cracks, are how Shepherd earns the first call.

The Bid Coordinator keeps that flow moving. Working alongside the Gear team, this role coordinates incoming bid inquiries, connects customers with the right team members, and makes sure quotations are delivered on time and documents stay organized. This is an entry-level role with real room to grow - into quoting small jobs directly, processing orders with suppliers, and broader project management - for someone who is organized, curious, and ready to take ownership.

Key Outcomes

Organized by what matters, not just what you do.

Bid Coordination & Responsiveness

• Coordinate customer bid inquiries with the Shepherd Gear team from intake through response
• Connect customers with the right team members so quotations are delivered in a timely manner
• Give the team insight on what customers are asking for, and keep customers informed along the way

Documents & Organization

• Collate customer requests and documents across both digital and print, keeping everything organized and easy to find
• Work confidently across Outlook, Excel, Adobe, and file-transfer sites to manage bid information
• Track the details that keep bids moving so nothing slips between intake and quote

Project Support

• Support the team on customer- and vendor-facing project management as bids turn into orders
• Help with expediting and tracking, change orders, and returns processing
• Take on other tasks assigned by the leadership team and step in wherever the team needs support

Growth & Improvement

• Build technical skills with a clear path to quoting small jobs directly to contractors
• Grow into processing orders directly with suppliers as you take on more responsibility
• Speak up with input on current processes and ideas to improve them - curiosity is rewarded here

What Success Looks Like

After 90 days, you and your supervisor should both be able to point to these markers:

• Bid inquiries are coordinated quickly and accurately - nothing sits or gets lost
• Customers get timely responses and the team has what it needs to quote without chasing details
• Documents and requests are organized so anyone on the team can pick up where you left off
• The team trusts you with your assigned work and is starting to hand you more
• You are building technical knowledge and showing readiness to grow into quoting and order processing

Who Thrives Here

This role is a strong fit if

• You want an entry point into the electrical industry with real room to grow, not just a job
• You are organized, process-driven, and have a high attention to detail
• You are a self-starter who is time-sensitive and dependable under deadlines
• You communicate clearly and speak up when something is off
• You are a critical thinker who is readily teachable and works well alone and with others
• You have the confidence to suggest better ways of doing things and the drive to build your skills

Qualifications & Requirements

• High school diploma or equivalent required
• Effective communication skills - phone, email, and in person
• Strong computer skills - Word, Excel, Adobe, Outlook, and internet
• Detail-oriented, timely, and deadline-driven
• Readily teachable; works well alone and with others
• Basic understanding of the construction industry
• Ability to successfully complete pre-employment screening requirements

Compensation Details

The expected pay rate for this position is starting at $26.00 per hour depending on experience.