Bilingual RN Case Manager

About the role

Location: Onsite in Dubuque, IA.

We are seeking a compassionate and detail-oriented Bilingual RN Case Manager to join our team. This role is responsible for delivering comprehensive case management services across the continuum of care. The RN Case Manager will assess, plan, implement, coordinate, monitor, and evaluate care for assigned consumers, ensuring quality outcomes and cost-effective treatment. This role is based in our Dubuque office and is also available remotely.

Key Responsibilities

• Provide telephonic case management and utilization review for assigned consumers.
• Develop, implement, and monitor individualized care plans to ensure quality and cost-effective outcomes.
• Collaborate with healthcare providers, payors, and internal teams to coordinate care.
• Serve as a liaison between consumers and benefit administrators, ensuring clear communication and support.
• Track and report case outcomes, including cost savings and quality improvements.

Qualifications

• Bilingual: the ability to speak Spanish
• Education: RN licensure in the State of Iowa required. BSN or higher preferred.
• Experience: Minimum 2 years of clinical practice. Case management or utilization review experience strongly preferred.
• Skills: Strong communication, problem-solving, and computer skills. Ability to work independently.

Benefits

Full-Time Benefits - Most benefits start day 1:

• Medical, Dental, Vision Insurance
• Flex Spending or HSA
• 401(k) with company match
• Profit-Sharing/Defined Contribution (1-year waiting period)
• PTO/Paid Holidays
• Company-paid ST and LT Disability
• Maternity Leave/Parental Leave
• Subsidized Parking
• Company-paid Term Life/Accidental Death Insurance