Billing Specialist
- Pay
- $40,000 – $60,000 per year
- Location
- North Canton, OH · On-site
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 3+ years
- Education
- High school diploma or equivalent
- Listed
- Today
Skills & highlights for this role
- High school diploma or GED
- Strong customer service skills
- Basic knowledge of accounting principles
- Strong math skills
- Excellent verbal and written communication
- Problem solving
- Critical thinking
- Attention to detail
- Organizational skills
- Microsoft Office Suite (Excel, Word)
Also useful
- AR/Billing experience (3-5 years)
- Pay application experience
- Lien waiver experience
- Contract management experience
- Microsoft Dynamics 365 experience
- Regional billing systems (Prelude, American Contractor, Salesforce, Great Plains, Dynamics 365, TCR, Sage)
About the role
As the Customer Relations Billing Specialist, this role is responsible for delivering excellence in service and contributing to the mission of protecting businesses, people and time. This role will focus on accurate and timely invoicing to our customers. The Customer Relations Billing Specialist is responsible for collaboration across all levels to achieve departmental and organizational goals.
Responsibilities
- Invoice assigned customers timely and accurately
- Resolve customer inquiries and discrepancies timely
- Document resolutions and maintain billing records consistently
- Verify invoice procedures and validate customer contracts
- Establish and maintain effective and cooperative working relationships with customers
- Collaborate with the Field, Collections Team, Sales, and Accounts Receivable Team to ensure payments for assigned customers are received within terms and applied properly
- Escalate complex issues to supervisors using standardized templates
- Communicate with internal and/or external customers
- Participate in governance calls and daily huddles as required
- Act as a resource for other functions within AWP
- Provide training and support as requested
- Perform other duties and/or special projects as assigned
Qualifications & Requirements
- High school diploma or GED required
- 3-5 years AR/Billing experience preferred
- Pay application, lien waiver, and contract management experience preferred
- Strong customer service skills
- Basic knowledge of accounting principles and terminology; strong math skills
- Excellent verbal and written communication
- Problem-solving skills
- Critical thinking skills
- Demonstrate high degree of accuracy and attention to detail
- Excellent organizational skills
- Outgoing & assertive personality - not afraid to approach individuals
- Proficiency with Microsoft Office Suite Products (Excel, Word)
- Microsoft Dynamics 365 experience preferred
- West - Prelude, American Contractor
- North & South - Salesforce, Great Plains
- Mountain - Microsoft Dynamics 365
- Central - TCR, Sage
Additional Information
- Benefits-eligible 1st of the month following hire
- All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
- Company paid 50k in basic life insurance
- Company paid LTD
- Health Savings and Flex Spending Accounts Available
- 401(k)
- Paid Time Off & Paid Holidays
- AWP named one of America's Greatest Workplaces 2023 and 2025 for Diversity
About the Company
Based in Northeast Ohio, AWP Safety, is a rapidly growing national safety services provider committed to protecting our customers' people, business, and time. AWP is America's Traffic Control Leader, representing nearly every major public utility: electric, gas and telecommunications.
AWP Safety has been the leading provider and innovator of traffic control solutions since our inception in 1993. Our main goal is to improve processes by continually establishing best practices for productivity and cost effectiveness. Driving added value to our customers through the talented execution of our employees and the pursuit to provide extraordinary service for our customers is what has built our company and its national reputation for integrity.
Equal opportunity and legal notices
AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, age, national origin, ancestry, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, protected veteran status, disability, or any other status protected by applicable federal, state, or local law.
From AWP Safety's careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Billing Specialist role at AWP Safety?
The Billing Specialist posting at AWP Safety states compensation of $40,000 – $60,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on AWP Safety's official career site.
Where is the Billing Specialist job at AWP Safety located?
This Billing Specialist position at AWP Safety is located in North Canton, OH (On-site). Always check AWP Safety's application page for specific state eligibility or relocation policies.
What qualifications are required for Billing Specialist at AWP Safety?
For the Billing Specialist role, AWP Safety highlights 3+ years of relevant experience; a high school diploma or equivalent; experience with High school diploma or GED, Strong customer service skills, Basic knowledge of accounting principles, Strong math skills, Excellent verbal and written communication, Problem solving. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Billing Specialist position at AWP Safety?
This listing links directly to AWP Safety's SmartRecruiters application page. You can apply directly on AWP Safety's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.