Billing Specialist

About the role

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown's Risk Solutions team is looking for a Billing Specialist to join the team in Atlanta, GA in a hybrid work environment.

The Billing Specialist is responsible for billing insurance policies in compliance with Risk Solutions billing procedures. This role ensures timely invoicing, accurate payment processing, and effective communication with internal teams to resolve billing issues and maintain financial integrity. The ideal candidate is detail-oriented, highly organized, and able to manage multiple priorities while partnering effectively with billing, finance, and account management teams.

Essential Duties and Functions

• Collaborate with practice groups to bill insurance policies accurately and in a timely manner within AMS.
• Initiate and monitor carrier payments by managing policy financial files in ImageRight and confirming payment completion.
• Communicate proactively with account managers regarding outstanding billings, follow-ups, and billing-related questions.
• Partner with account teams to reconcile client accounts and resolve billing discrepancies.
• Analyze billing information, identify issues, and recommend solutions to ensure accuracy and efficiency.
• Maintain accurate financial records and support ongoing billing operations.
• Perform other duties as assigned in support of the billing function.

Qualifications

Required

• Associate's degree in Finance, Accounting, or a related field, or 2-4 years of relevant professional experience.
• Advanced Microsoft Excel skills, including formulas, pivot tables, and VLOOKUP functions.
• Strong critical thinking, analytical, problem-solving, and organizational skills.
• Ability to prioritize competing responsibilities, work independently, and meet deadlines in a fast-paced environment.
• Strong attention to detail and commitment to accuracy.

Preferred

• Commercial insurance experience and/or industry knowledge.
• Experience with insurance billing systems such as AMS360, ImageRight, Applied Epic, or similar platforms.
• Experience using Smartsheet.
• Knowledge of accounting principles and billing workflows.
• Bookkeeping experience.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

• Not reflective of all benefits.
• Enrollment waiting periods or eligibility criteria may apply to certain benefits.
• Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.