BMV Part-time Customer Service Representative

Select how often (in days) to receive an alert

Create Alert

Apply now »

Current Employee? Click here to apply.

• BMV Part-time Customer Service Representative
• Date Posted: Nov 12, 2026
• Requisition ID: 484749
• Location: Greencastle, IN, US, 46135
• Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

Role Overview

Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs.

This part-time position serves at the Greencastle, Indiana, BMV Branch Office.

Work hours will be scheduled with your supervisor and will be within these branch hours:

• Sunday: Closed
• Monday: Closed
• Tuesday: 9:00 am - 6:30 pm
• Wednesday: 9:00 am - 5:00 pm
• Thursday: 9:00 am - 5:00 pm
• Friday: 9:00 am - 5:00 pm
• Saturday: 9:00 am - 12:30 pm

Pay Rate

This position traditionally starts at an hourly rate of $19.31.

The essential functions of this role are

• Use your job knowledge to conduct customer transactions
• Answer customer’s questions and provide guidance
• Assist with the daily opening and closing of the branch

• Check transactions to ensure accuracy, timeliness, and proper accounting
• Work with leadership to resolve escalated customer concerns and system problems
• File applications as completed throughout the day
• The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

What You'll Need for Success

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Top-notch communication skills.
• A high level of critical thinking and the ability to troubleshoot.
• Ability to process cash and card transactions.
• Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities.
• A degree is not required. However, a High School Diploma or High School Equivalent (HSE) and customer service experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Supervisory Responsibilities/Direct Reports

This role may be utilized in a supervisory capacity based on agency needs.

Benefits

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for part-time employees that includes:

• Paid vacation, personal and sick time off
• Competitive leave policies covering a variety of employee needs
• 12 company paid holidays, 14 in election years

• 75 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers.
• Free Parking
• Free LinkedIn Learning