Box Office Supervisor (Part Time)

Summary

This part time position is a lead who is responsible for supervision of part time ticket sellers at the box office. They are also responsible for box office duties during non-event time including group sales, consignment, comp tickets and reporting. Part Time Hourly Wage $32.00

Essential Duties and Responsibilities

• Open/Close box office as necessary.
• Prepare the seller briefing and assigned windows on event nights, arriving prior to sellers call time.
• Serve as first point of contact for ticket resolution for sellers and patrons on event nights.
• Sell tickets to events via Ticketmaster or AXS as needed.
• Provide excellent customer service to all patrons.
• Set an example and serve as a leader to all ticket sellers.
• Process ticket orders (group, consignment, comps, sales) and send reports via Ticketmaster / AXS ticketing systems.
• Pre-interview any potential new hires
• Perform other duties and responsibilities as assigned by the Box Office management staff.

Qualifications

• A minimum of 2 years’ experience in a supervisory role.
• Experience in a Box Office role
• Computer skills including Ticketmaster and AXS ticketing systems (preferred but not essential).
• Must be highly organized with the ability to multi-task and complete assigned tasks in a timely manner.
• Work with a sense of urgency and priority
• Ability to work independently and as part of a team.
• Strong interpersonal and customer service skills
• Must be available nights, weekends and holidays.
• Ability to interact with all levels of staff including management and clients.

Education and/or Experience

• High School Diploma or equivalent (BA/BS Degree Preferred).
• Proficient PC skills including Internet Explorer, Outlook, MS Office Excel and Word

Skills and Abilities

• Excellent organizational, problem solving, written, and verbal communication skills required.
• Strong attention to detail is required and comfortable working with data.

Physical Demands

• Close vision for review of information on a PC monitor, as well as, hard copy output.
• Manual dexterity for regular use of hands for typing is required.
• May spend long hours in sitting at computer viewing computer monitor.

Note

• Legends Global is the world's leading venue management and services company, connecting people through the power of live experience.
• We are an inclusive culture that strives to be a leader in diversity and social and environmental issues.
• We create new opportunities for team members to grow and develop their skills and careers.

• VEVRAA Federal Contractor.
• Please apply via the Legends Global Career Site.