Box Office Ticket Seller
- Location
- Tysons, VA · On-site
- Job type
- Part-time
- Level
- Entry level
- Education
- High school diploma or equivalent
- Listed
- 21 days ago
Skills & highlights for this role
- customer service
- cash handling
- Ticketmaster
About the role
Capital One Hall is a multi-venue theater complex located on the campus of Capital One headquarters in Fairfax County in the Commonwealth of Virginia. Capital One Hall features a 1600 seat performance hall, a 250 seat black box. The venue encompasses a spectacular Grand Lobby and Terrace, both spaces perfect for unique performances, pre-show activities, smaller musical acts, corporate gatherings and social events.
This extraordinary, state of the art facility is located directly off the silver Metro line making it easily accessible locally and out of Washington D.C. proper.
The anticipated performance season runs 12 months a year and will host a diverse, eclectic mix of entertainment including live music concerts, comedic acts, festivals and will proudly host many Fairfax County theatrical and symphonic groups including but not limited to organizations such as the Fairfax Symphony Orchestra, Washington West Film Festival and Ravel Dance.
Capital One Hall is owned by Capital One and opened in October 2021 and is managed by Legends Global, a world leader in facility management who will operate this extraordinary complex in the best interest of its client, Capital One.
Position Responsibilities
- Demonstrates excellent customer service skills, responds promptly to customer needs, responds to requests for service and assistance
- Responsible for in-person ticket sales using Ticketmaster for the performance hall and black box
- Handles Will-Call according to procedures
- Efficiently and courteously answer questions concerning event availability, pricing, seat selection, scheduling and parking
- Resolve guest complaints within scope of authority
- Utilize and balance a cash drawer with various tender types
- Able to work independently and handle most questions without assistance
- Performs other duties as assigned by the Box Office Manager
Knowledge, Skills and Abilities
- Excellent communication skills as well as interpersonal skills to deal effectively with all business contacts
- Able to take initiative and exhibit flexibility
- Effectively communicate in English, both written and oral forms
- Ability to work flexible hours including evenings, weekends and holiday's as needed
- Education and/or Experience
- High School diploma or equivalent
- Six (6) months experience with customer service and cash handling
Previous experience in a similar type entertainment venue.
Ticketmaster experience preferred
Free employee parking and show tickets.
Equal opportunity and legal notices
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
From ASM Global's careers page, first listed on Rolev.ai on October 20, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Box Office Ticket Seller job at ASM Global located?
This Box Office Ticket Seller position at ASM Global is located in Tysons, VA (On-site). Always check ASM Global's application page for specific state eligibility or relocation policies.
What qualifications are required for Box Office Ticket Seller at ASM Global?
For the Box Office Ticket Seller role, ASM Global highlights a high school diploma or equivalent; experience with customer service, cash handling, Ticketmaster. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Box Office Ticket Seller position at ASM Global?
This listing links directly to ASM Global's Workday application page. You can apply directly on ASM Global's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.