Broker Assistant

About the role

RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers' compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry.

Position Summary

We are seeking a motivated and detail-oriented Broker Assistant to join our team. This is a great opportunity for someone who enjoys working in a fast-paced, collaborative environment and is interested in building a career within the insurance industry.

In this role, you will provide day-to-day support to the brokerage team, helping coordinate account activity, prepare documentation, track outstanding items, and keep work moving accurately and efficiently. You will work closely with experienced team members while learning the insurance business, our systems, and the processes that support our clients.

Previous insurance experience is not required. We are looking for someone who is dependable, organized, eager to learn, and takes pride in producing accurate, high-quality work. For someone who demonstrates those qualities, this position offers an opportunity to develop insurance expertise, expand responsibilities, and grow within the organization.

What You'll Do

• Provide administrative and operational support to brokers and other members of the account team.
• Assist with the preparation and organization of submissions, quotes, proposals, and other account documentation.
• Help maintain accurate and complete account information, files, and records.
• Track outstanding information, documentation, and follow-up items to help keep accounts moving forward.
• Assist with data entry, document preparation, and other activities related to the placement and servicing of business.
• Coordinate with internal team members to ensure requests and deadlines are handled accurately and efficiently.
• Manage multiple priorities while maintaining strong attention to detail.
• Learn and effectively use internal systems, tools, and insurance processes.
• Build knowledge of the brokerage business and take on additional responsibilities as experience grows.

What We're Looking For

• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time-management skills.
• Dependable, proactive, and able to consistently follow through on responsibilities.
• Strong work ethic and willingness to take ownership of assigned work.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• Comfortable learning new systems, terminology, and processes.
• Collaborative approach and willingness to support the broader team.
• Ability to work independently as knowledge and experience develop.

Preferred Qualifications

• Previous experience in an administrative, operations, client service, sales support, or professional office environment.
• Experience supporting multiple team members or managing detail-oriented workflows.
• Previous insurance or brokerage experience is a plus, but not required.

Work Environment

This role will work primarily in the office, especially during onboarding and training. Being together during the learning process provides the opportunity to work closely with experienced team members, develop knowledge of the business, and become comfortable with the team's systems and processes.

We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

Pay and benefits

The target hourly rate range for this position is $22.00 - $28.00 per hour.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits.

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.