Business Analyst - Adobe Experience Cloud

About the role

Do you enjoy asking "why" before jumping to a solution?

Are you the person who can walk into a room full of stakeholders, uncover the real business problem, and translate complex requirements into actionable solutions for developers, architects, and product teams?

If so, we'd love to meet you.

At dentsu, we're looking for a Senior Business Analyst to help shape and deliver enterprise-scale digital experience solutions powered by the Adobe Experience Cloud. In this role, you'll serve as a trusted advisor to clients, leading discovery workshops, defining requirements, and partnering with cross-functional teams to bring digital experiences to life.

Why This Role Is Exciting

This isn't a role where you simply document requirements.

You'll have a seat at the table from day one, helping clients define their vision, challenge assumptions, resolve ambiguity, and develop solutions that create meaningful business value. You'll work alongside solution architects, UX designers, developers, QA teams, product owners, and business leaders to deliver innovative Adobe-powered experiences.

What You'll Be Doing

Lead Discovery & Shape Solutions

• Facilitate stakeholder interviews, discovery workshops, and requirements-gathering sessions.
• Uncover business needs and translate them into clear, actionable requirements.
• Help stakeholders differentiate between business objectives, technical requirements, and solution preferences.
• Drive conversations that move projects from ambiguity to clarity.

Drive Agile Delivery

• Develop epics, features, user stories, business rules, and acceptance criteria.
• Own requirements throughout the project lifecycle.
• Participate in backlog refinement, sprint planning, reviews, and retrospectives.
• Partner with Product Owners and delivery teams to prioritize work and maximize value.

Be the Bridge Between Business and Technology

• Collaborate with architects, developers, UX teams, QA teams, and stakeholders.
• Evaluate business requirements against Adobe platform capabilities and constraints.
• Identify risks, dependencies, gaps, and opportunities before they impact delivery.
• Support testing, UAT, release readiness, and business validation activities.

You'll work across leading Adobe technologies, including

• Adobe Experience Manager (AEM) Sites
• Adobe Experience Manager (AEM) Assets
• Adobe Edge Delivery Services
• Adobe Workfront
• Adobe Content Hub
• Adobe Dynamic Media
• Other Adobe Experience Cloud solutions

What Makes You Successful

You thrive when

• Leading discovery workshops and stakeholder discussions.
• Solving complex business problems.
• Working in Agile environments.
• Building relationships with both business and technical teams.
• Turning ideas into clear user stories and executable requirements.
• Driving projects forward without needing constant direction.

What We're Looking For

• 5+ years of Business Analysis experience.
• Hands-on experience with Adobe Experience Manager (AEM Sites and/or AEM Assets).
• Strong Agile and Scrum experience.
• Expertise with Jira and Confluence.
• Experience supporting QA, UAT, and release activities.
• Proven ability to lead requirements discovery and stakeholder workshops.
• Excellent communication, facilitation, and consulting skills.

Why dentsu?

At dentsu, you'll have the opportunity to work on enterprise-scale digital transformation initiatives for leading brands while partnering with some of the brightest minds in experience design, technology, and innovation. You'll be empowered to influence solutions, drive strategic conversations, and make a measurable impact on the client experience.

Ready to help organizations turn business goals into exceptional digital experiences?:

• Apply today and become part of a team that's redefining what's possible with Adobe Experience Cloud.
• At dentsu, we believe great work happens when we're connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams.

Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time.

Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.

Pay and benefits

The annual salary range for this position is $78,000 - $110,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include

• Medical, vision, and dental insurance,
• Life insurance,
• Short-term and long-term disability insurance,
• 401k,
• Flexible paid time off,
• At least 15 paid holidays per year,
• Paid sick and safe leave, and
• Paid parental leave.

• Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.
• To begin the application process, please click on the "Apply" button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

• #LI-AJ1
• Location: USA - Remote - California
• Brand: Merkle
• Time Type: Full time
• Contract Type: Permanent

If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.