Business Analytics Senior Analyst

About the role

Join our Client Reporting and Analytics team and help turn complex healthcare data into insights that drive better business decisions. As a Senior Analyst, Client Analytics, you will partner with account teams and clients to analyze pharmacy benefit and healthcare data, uncover trends, and translate findings into clear, actionable recommendations.

You will combine business knowledge with strong analytical and technical skills to solve complex questions related to cost, utilization, plan design, pricing, claims, and clinical quality. This is an opportunity to make a meaningful impact while expanding your expertise in healthcare analytics, client consultation, and data-driven decision-making.

Responsibilities

• Partner with Account Management, Clinical Account Executives, Financial Analysts, and other stakeholders to understand complex PBM questions involving benefit design, utilization, pricing, and trend management.
• Analyze large healthcare and pharmacy datasets using SQL, Python, and data visualization tools to uncover trends, quantify opportunities, and answer business questions.
• Develop customized reports and analyses that help internal teams and clients make informed decisions while meeting established turnaround expectations.
• Evaluate healthcare utilization, cost, and clinical quality data and translate findings into clear recommendations that support business operations and cost-management strategies.
• Research claims, plan design, reporting, and adjudication issues to identify root causes and help account teams determine potential business and client impact.
• Present complex analytical findings in clear, practical terms for both technical and non-technical audiences.
• Collaborate across Application, Finance, Research, IT, and other teams to identify opportunities to improve or automate reports, models, and analytical processes.
• Contribute ideas that improve reporting efficiency, analytical capabilities, and the overall client experience.

Required Qualifications

• 1+ years of experience in healthcare analytics, business analysis, or a related analytical field.
• Experience using SQL to query and analyze data from relational databases or data warehouses.
• Experience extracting, manipulating, and analyzing large datasets.
• Experience with business analysis, root cause analysis, and requirements development.
• Strong analytical, problem-solving, and organizational skills.
• Ability to translate complex analysis into clear insights and recommendations for business audiences.
• Strong customer focus with the ability to manage priorities and deliver quality work in a fast-paced environment.
• Strong collaboration and communication skills.

Preferred Qualifications

• Bachelor's degree in Finance, Mathematics, Healthcare Informatics, Computer Science, Data Science, or another quantitative discipline.
• Experience with Python for data analysis or automation.
• Experience with Tableau, R, or other data visualization and analytical tools.
• Experience working with pharmacy benefit management (PBM), healthcare claims, plan design, utilization, pricing, or healthcare cost data.
• Experience developing client-facing reports, analytics, or recommendations.

Additional information

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Pay and benefits

For this position, we anticipate offering an annual salary of 68,000 - 113,400 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs,