Business Controls, Officer - State Street Investment Management

About the role

The Global Business Controls team is part of the first line of defense and plays a critical role in supporting the firm's growth strategy through effective governance, risk management, regulatory oversight, and control execution. The team partners closely with Sales, Legal, Compliance, Risk, Operations, and Product teams to ensure business activities are conducted in accordance with regulatory requirements, internal policies, and industry best practices.

We are seeking an experienced Officer to join the Global Business Controls team. This role is designed for a high-performing professional who has demonstrated strong ownership, sound judgment, and the ability to independently lead complex initiatives. This position offers significant visibility across the organization and the successful candidate will be expected to quickly become a trusted advisor to business stakeholders, take ownership of key regulatory and control programs, and help drive global consistency across business processes and governance activities.

Key Responsibilities

Contract Governance and Most Favored Nation (MFN) Oversight

• Lead the review and oversight of Most Favored Nation (MFN), pricing assurance, and other contractual obligations, partnering with Legal, Sales, and Compliance to assess commitments and associated risks.
• Establish and maintain globally consistent governance, documentation, tracking, and reporting to support effective oversight and regulatory readiness.
• Identify opportunities to improve efficiency, transparency, and risk management related to contract governance activities.

Sales Material Review and Business Approvals

• Perform risk-based review and approval of sales and marketing materials to ensure compliance with regulatory and internal requirements.
• Partner with Sales, Product, Legal, and Compliance teams to address review comments and facilitate timely approvals.
• Identify recurring issues and recommend improvements to the review and approval process.
• Support governance around business activities requiring risk, legal, or compliance review.

Policies, Procedures, and Governance

• Own and enhance the business’s policies, procedures, and governance frameworks, ensuring they remain current, accurate, and globally aligned.
• Lead periodic reviews and attestations and work with global stakeholders to identify gaps and establish consistent, sustainable operating practices and support regulatory expectations and internal standards.

Client Due Diligence and Attestations

• Manage responses to client requests, attestations, certifications, and due diligence inquiries related to controls, governance, regulatory matters, and business practices.
• Partner with subject matter experts to deliver accurate, consistent, and well-supported responses while maintaining appropriate documentation and evidence.

Lobbyist Registration Program Management

• Own and enhance the firm's lobbyist registration governance program and related regulatory obligations, identifying opportunities to improve organization, accountability, and sustainability.
• Establish sustainable governance, procedures, monitoring, reporting, and accountability in partnership with Legal, Compliance, Government Affairs, and business stakeholders.
• Drive continued program maturity, effective oversight, and consistency across applicable jurisdictions.

Risk Management and Controls

• Execute key business control and monitoring activities and proactively identify, assess, escalate, and drive remediation of operational, regulatory, and compliance risks.
• Analyze incidents and control deficiencies to identify root causes, establish sustainable corrective actions, and drive remediation through closure.
• Develop clear management reporting and constructively challenge actions, timelines, and outcomes when appropriate.

Strategic Projects and Process Improvement

• Independently lead complex projects and initiatives, evaluating processes and implementing practical solutions that strengthen controls while supporting business objectives.
• Partner with stakeholders to establish clear ownership and implement sustainable improvements.
• Leverage technology, automation, data, and workflow solutions to improve efficiency, transparency, and control effectiveness.

Qualifications

Required Experience

• Bachelor's degree.
• FINRA series 7, 63, 24 and/or other principal registrations and NFA series 3 preferred, or ability to obtain in 6 months.
• 5-8 years of experience in financial services, asset management, risk management, compliance, audit, legal, governance, or related functions.
• Experience interpreting policies, regulations, contracts, or legal documentation.
• Demonstrated ability to independently manage multiple priorities and deliver results in a fast-paced environment.
• Strong project management and organizational skills.
• Exceptional verbal and written communication skills.

Preferred Experience

• Experience supporting investment management, institutional sales, or asset management businesses.
• Familiarity with contractual governance programs, including MFN or fee-related reviews.
• Experience with marketing material review, regulatory approvals, client due diligence, or attestation processes.
• Experience developing or maintaining policies, procedures, and governance frameworks.
• Exposure to regulatory registration programs, including FINRA, NFA, lobbying, or related filings.
• Experience working across multiple jurisdictions and global stakeholder groups.
• Paralegal and/or notary a plus.

Salary Range

$65,000 - $113,750 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

Job Application Disclosure

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.