Business Development Representative- Auto Hauling

About the role

Business Development - Client/Customer Sales Executive

Turn Relationships Into Revenue. Build Partnerships. Drive Growth.

At Circle Logistics, we know that successful business development is about more than moving freight. It's about building relationships, finding opportunities, solving problems, and delivering results. We're looking for a driven, relationship-focused Business Development - Client/Customer Sales Executive who can grow customer accounts, identify new business opportunities, and become a trusted partner to the clients they serve.

In this role, you'll combine sales, account management, and transportation expertise to develop new relationships, expand existing business, and help customers navigate their transportation needs. You'll serve as the primary point of contact for your accounts, working closely with customers and internal operations teams to deliver solutions and drive long-term growth.

What You'll Do

Develop Business and Drive Growth

• Proactively cold call prospective customers, establish new relationships, and identify opportunities to grow revenue.
• Build, develop, and expand customer accounts through strategic relationship management and consistent follow-up.
• Quote freight opportunities, evaluate shipping needs, and qualify accounts for additional business.
• Execute spot quotes, review RFPs, and implement lane strategies to maximize opportunities.
• Leverage an existing customer or carrier book of business to accelerate growth.

Own the Customer Relationship

• Serve as the primary point of contact and trusted partner for assigned accounts, managing daily communication by phone and email.
• Manage daily quoting activity, shipment development, tracking, and high-level account needs.
• Build strong relationships with customer planners and decision-makers by providing proactive communication, dependable service, and timely updates.
• Communicate both opportunities and challenges professionally, taking ownership of issues and working toward effective solutions.
• Conduct quarterly business reviews with senior-level customer contacts to evaluate performance, discuss objectives, and identify opportunities for growth.

Collaborate and Improve

• Partner with operations representatives and internal teams to coordinate account activities and ensure customer expectations are met.
• Provide direction and guidance to operations representatives supporting assigned accounts.
• Lead weekly or monthly customer strategy and continuous improvement discussions, as appropriate.
• Analyze account performance, identify service improvements, and develop strategies to strengthen customer partnerships.
• Perform other duties and responsibilities as assigned.

Experience and Education

• High school diploma, GED, or equivalent experience required.
• One to three years of experience in a logistics environment required.
• An associate or bachelor's degree in logistics, business, or a related field is preferred.
• Experience in freight brokerage, account management, dispatch, or transportation operations is preferred.
• Two or more years of freight brokerage or dispatching experience is preferred.
• Experience with transportation management systems (TMS), customer relationship management (CRM) platforms, or similar software-or the ability to learn new systems quickly.
• Proficiency with Google Drive and Microsoft Excel, including VLOOKUPs, pivot tables, and reporting.
• An established customer or carrier book of business is preferred.

Skills That Set You Up for Success

• Strong sales, prospecting, relationship-building, and account development skills.
• Excellent verbal and written communication skills.
• A customer-focused mindset with the ability to build trust and maintain positive relationships.
• Strong attention to detail, organization, time management, and problem-solving skills.
• The ability to manage competing priorities while maintaining a high level of service.
• Familiarity with electronic transportation platforms and applicable DOT and FMCSA regulations.
• Flexibility to support customer needs outside standard business hours, including occasional evenings and weekends.

Work Environment and Physical Requirements

• Primarily an indoor office environment, with occasional participation in outdoor company events.
• May require flexibility to work evenings, weekends, holidays, or extended hours based on business needs.
• Ability to remain seated for extended periods and perform routine mobility, reaching, bending, and related activities.
• Ability to occasionally lift or move materials weighing up to 40 pounds.
• Work environment may include moderate to loud noise levels and occasional exposure to outdoor weather conditions.

No specific professional license or certification is required for this position.

Experience and Education

• Experience in freight brokerage, finished vehicle account management, dispatch, or transportation operations is preferred. Must have experience selling auto-hauling services.